Stylist: Jewelry Expert & Brand Storyteller

Ana Luisa; Brea (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Team Lunches

Sick Leave

Employee discount

Welcome gift card

Bonus eligibility

Job summary

Ana Luisa is seeking a results-driven Stylist to join its retail team in California. The Stylist will focus on delivering exceptional customer service, surpassing sales objectives, and authentically narrating the Ana Luisa brand story. Initially reporting to the Store Manager.

Responsibilities include achieving sales goals, maintaining product knowledge, and contributing to brand loyalty through personalized experiences and store events.

Qualifications

• High School Diploma or equivalent preferred.
• 1+ years of retail management experience; jewelry experience preferred.
• Customer-centric mindset.
• Strong communication skills.
• Works well in a high-performance team environment.
• Ability to work nights, weekends, and holidays.
• Open availability Fri/Sat/Sun and two 4-hour shifts Mon-Thurs.

Responsibilities

• Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to assist customers in making informed purchase decisions.
• Achieve individual and team-based sales goals through a customer-centric approach, in-depth product knowledge and genuine selling techniques.
• Meet and exceed KPI goals, focusing on AOV, units per transaction, conversion %, and revenue to target.
• Utilize company tools, incentives and strategies to support store-wide sales targets.
• Forge lasting relationships with customers by establishing genuine connections and delivering a personalized shopping experience.
• Collaborate with the store team to build a strong clientele list, fostering brand loyalty and encouraging repeat customers.
• Participate in store events and corporate-led initiatives to enhance brand awareness and community involvement.
• Welcome customers into the store, creating a positive and inviting atmosphere.
• Assist customers in styling jewelry, making recommendations that complement their individual style and lifestyle.
• Work closely with store leadership to gather and implement customer feedback to enhance the overall shopping experience.
• Resolve customer needs promptly and effectively to ensure high levels of customer satisfaction.
• Accurately process customer transactions in an OMNI channel setting; handle returns, exchanges and warranties per policy.
• Maintain visual standards by executing brand, product and marketing initiatives; keep sales floor pristine and organized.

Skills

Customer-centric

Strong communication

Team environment

Shift flexibility

Education

High School Diploma

Job description

Ana Luisa is seeking a results-driven Stylist to join its retail team in California. The Stylist will focus on delivering exceptional customer service, surpassing sales objectives, and authentically narrating the Ana Luisa brand story. Initially reporting to the Store Manager.

Responsibilities include achieving sales goals, maintaining product knowledge, and contributing to brand loyalty through personalized experiences and store events.