Stylist in Training / Apprentice Stylist

Supercuts; Goose Creek (SC); On-site; USD 10,000 - 60,000; Full time

Job description

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Job Duties

A stylist-in-training at Supercuts is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training's job duties include:

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion is not automatically guaranteed. The stylist-in-training must:

1. Possess a valid appropriate license in their applicable state of employment;
2. Be able to perform duties permitted by their license, including cutting, styling, coloring, waxing, washing, and perming hair;
3. Demonstrate adherence to Regis values of honesty, accountability, integrity, and respect.

Qualifications

• Must graduate from an accredited cosmetology school and obtain necessary licenses within or before 90 days of hire
• Ability to work in a dynamic salon environment
• Good time management, judgment, and multi-tasking skills
• Strong interpersonal skills for professional communication
• Computer knowledge including POS systems and data entry
• Flexible schedule including nights and weekends

Essential Functions

Market and Grow the Business

• Promote and sell services and products, recommending additional services or retail items to enhance customer satisfaction
• Convey clear pricing information
• Coordinate promotional displays using ShopTalk
• Responsible for retail sales to walk-in customers

Provide Exceptional Customer Service

• Greet customers professionally, understand their needs, and escort them through the salon
• Estimate wait times and answer calls professionally
• Handle complaints and refer issues to management

Manage and Control Expenses

• Follow weekly schedules as directed
• Charge accurately for services and products, applying discounts as per policy
• Safeguard assets by adhering to policies

Complete Administrative Tasks/Compliance

• Assist with salon operations: answering phones, stocking, cleaning, and other duties
• Communicate professionally with team and customers
• Maintain safety standards
• Attend mandatory meetings and training
• Handle POS transactions including opening and closing the register

Physical Requirements and Work Environment

• Standing, reaching, pushing, pulling, exposure to chemicals, occasional climbing, communication, reading, writing, and travel as needed

Additional Details

• Seniority level: Internship
• Employment type: Temporary
• Job function: Other
• Industries: Individual and Family Services