Stylist - FT - Melrose

John Varvatos; West Hollywood (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee clothing discount

Clothing allotment

Job summary

John Varvatos, a premium fashion brand, seeks a Retail Stylist in West Hollywood to deliver exceptional customer service and drive sales in a luxury environment.

You will maintain merchandise, assist customers, and develop a loyal client base while upholding an upscale store presentation and brand standards.

Qualifications

• Minimum 2+ years in luxury sales.
• Fluency or conversational level in a foreign language is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Learn product knowledge to recommend and upsell merchandise based on customer needs.
• Establish and exceed sales and performance goals.
• Build lasting relationships with customers and expand the client book.
• Maintain a positive, upscale store atmosphere reflecting the brand.
• Identify store trends and communicate them to the buyer.
• Document customer requests and ensure follow-through with clients.

Skills

Customer service

Communication

Sales-driven

Problem solving

Multilingual (foreign language)

Education

2+ years luxury sales experience

Job description

The heartbeat of any brand is its people. The John Varvatos culture is full of passion, creativity, and rock n roll! With many opportunities for growth and career development, we are a company that has ambitious plans for growth, and each individual plays a vital role in achieving our goals. We recognize each individual's contributions and treat each other with dignity, respect, and fairness.

THE ROLE

We are seeking a motivated individual to join our Retail team as a Stylist. The Stylist will be responsible for providing excellent customer service, maintaining merchandise and store appearance, as well as meeting and exceeding established sales goals. Other duties include assisting with customer transactions, maintaining and achieving high operational standards, exceeding merchandising goals, and developing a clientele base.

Job Responsibilities:

• Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers' needs.
• Establishing, meeting, and exceeding sales and performance goals.
• Building lasting relationships with customers and expanding the client book.
• Maintaining a positive, energetic, and upscale atmosphere reflective of the John Varvatos brand.
• Exceeding expectations in identifying store trends and communicating these trends to the buyer.
• Connecting with customers and understanding their needs, such as documenting and communicating customer requests.
• Proactively seeking opportunities to up-sell and add-on additional merchandise, while enhancing the customer's experience, not overwhelming them.
• Continually display exemplary customer service in dealing with all clients.
• Display creative problem solving abilities in accommodating client needs (returns, damaged merchandise, etc.).
• Assist with stocking merchandise on shelves, as well as assisting with pricing merchandise and maintaining a clean and organized appearance of the store.

Position Requirements

• Strong work ethic and customer service mentality.
• Complete understanding of the John Varvatos customer and lifestyle.
• Excellent communication and interpersonal skills.
• Driven and enthusiastic in exceeding sales goals.
• Resourceful and hands-on approach to problem solving.
• Extremely motivated, with the drive and follow-through skills to increase clientele base and aid existing clients in growing their John Varvatos collection.

Education and Experience

• Minimum of 2+ years as a luxury sales professional.
• Fluency or conversational level in a foreign language is a plus.

This is a full time hourly role available at a rate of: $23.00 - $24.00 USD/Hour, plus 5% commission.

WHAT WE STAND FOR

• RESPECT: We treat our team, customers, suppliers, partners and planet with respect, always. We speak respectfully about and to others. We respect our customer's valuable time, and each other's. We work as a unified team and respect each other's differences
• RESOLVE: We are determined and we do not give up. We follow through on our commitments. We take accountability and face challenges with enthusiasm
• RAREFIED PASSION: We act with utmost integrity. We seek to continually improve and respond to feedback. We advocate for our brand, customer and product
• REFINEMENT: We pay fanatical attention to the details that make the John Varvatos difference. We strive to be exceptional in all we do.

BENEFITS

Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there, and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.

• Medical, Dental, Vision, and
• Flexible Spending Accounts (FSA) & Dependent Care Accounts
• Commuter & Parking Saving Accounts
• Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
• Basic Life and Disability
• Short/Long-Term Disability
• Accident & Critical Illness
• Employee Assistance Programs
• Pet Insurance
• Personal Clothing Discount and Clothing Allotment

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. John Varvatos reserves the right to amend or withdraw these benefits at any time.

In addition to this we offer a competitive pay and benefits package that includes an amazing employee clothing allotment and discount. We are an Equal Opportunity employer, and we very much look forward to working with you.