Stylist (Brea Mall)

gorjana; Brea (CA); On-site; USD 27,552 - 31,684; Part time

Benefits offered by this job

Generous employee discount

Competitive wages

Medical, Vision, Dental and Life Insurance

Paid Time Off

401K program with employer match

Job summary

A leading jewelry retailer in California seeks a Stylist to enhance the customer experience through exceptional service and product knowledge. As a Gorjana ambassador, you'll engage with customers, provide styling advice, and help maintain store standards. Ideal candidates are 18+, flexible with shifts, and passionate about the brand. This role offers competitive pay between $20-23 per hour, on-site training, and opportunities for internal growth in a supportive team environment.

Qualifications

• Must be 18 years of age or older.
• Ability to lift or move at least 50 lbs.
• Ability to stand and/or walk for at least 6 hours per shift.
• Must have flexible work schedule including evenings, weekends or holidays.

Responsibilities

• Provide outstanding customer service to enhance customer experience.
• Act as a brand ambassador by wearing gorjana jewelry daily.
• Assist in maintaining store standards and inventory accuracy.
• Utilize technology to support store operations effectively.

Skills

Customer service

Brand ambassador

Problem-solving

Team player

Flexibility

Job description

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service.

Your Day to Day Includes

Customer Service

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.

Styling

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.
• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team.
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.
• You contribute to our people-first approach by being positive, helpful, and respectful to others
• You exhibit a team player mentality and enjoy working with team mates towards a common goal
• You look for opportunities to pitch-in, whether it is to support your team,, store leadership or the customer, your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.

Additional Duties

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule

Job Requirements

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect

• On-site training, development, and mentorship
• Internal growth opportunities and pathways to leadership
• Generous employee discount and Monthly Product Allowance
• Amazing company culture
• Competitive Wages & Performance-based increases
• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program*

Compensation

• Hourly wage between $20-23 per hour plus commission, based on personal sales

*eligibility qualifiers may apply

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