Stylist

J.Crew; Palo Alto (CA); On-site; USD 26,174 - 32,718; Part time

Benefits offered by this job

Up to 60% discount on branded products

Competitive base pay and bonus programs

401(k) plan with company matching donations

Job summary

A leading fashion retailer in Palo Alto seeks a Stylist to be the brand ambassador and deliver outstanding customer service. You will drive sales through personalized interactions and build strong customer relationships, all while embodying the company's product culture. Successful candidates will have experience in clienteling, stay updated on fashion trends, and have the flexibility for scheduling. Perks include a competitive pay structure, substantial discounts, and benefits like a 401(k) plan.

Qualifications

• At least 18 years old.
• Previous experience in one-to-one clienteling.
• Strong problem-solving skills.

Responsibilities

• Excel in sales per hour and key performance indicators.
• Build sales through personalized client interactions.
• Host in-store events through networking.

Skills

Clienteling

Fashion trends awareness

Teamwork

Flexibility

Problem-solving

Job description

Job Summary

As a Stylist, you’re our key brand ambassador, embodying personal style and product passion. You’re responsible for delivering outstanding customer service that leads to genuine, loyal customer connections; working to drive the business and increase the profitability of your store. You’re as committed to helping customers find their authentic selves, as you are to delivering results and spreading a culture of product expertise across your entire team.

What You’ll Do

• Excel in the incentive‑based styling program by meeting the required sales per hour (SPH) and key performance indicator (KPI) goals.
• Be the brand ambassador & product expert, building incremental sales through wardrobing.
• Utilize in‑store relationships, customer profiles, and the loyalty program to attract and retain new clients.
• Build meaningful, lasting relationships through authentic, personalized interactions and one‑to‑one clienteling.
• Deliver a best‑in‑class styling experience while embodying the service expectations outlined in our selling training.
• Know your store’s neighborhood; the events, artists, local influencers and style‑makers.
• Identify and host appointments and in‑store events through community networking, local marketing, and college outreach.
• Stay informed about our competitors, current trends, and the interests of the local community.
• Share product feedback, insights, and ideas with the management team.

Who You Are

• At least 18 years old.
• Previous experience in one‑to‑one clienteling.
• Thrives in a results‑driven environment.
• Passionately supports our brand, customers, and teams.
• Stays up to date with current fashion trends and industry developments.
• Exhibits teamwork, flexibility, and courtesy while executing tasks.
• Innovates and champions new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Has scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks & Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

Hourly Range: $19.00 – $23.75

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.