Styling & Service Leader — Elevate Guest Experience & Sales

URBN Urban Outfitters, Inc.; Wichita (KS); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Wichita, KS is seeking a Service and Styling Manager to lead service, styling, and store operations. You will direct customer experience, styling, and team development to create an engaging store environment aligned with brand standards.

Responsibilities include leading the CEM program, mentoring styling staff, and collaborating to open/close, restock, and manage inventory while maintaining loss prevention measures.

Qualifications

• Anthro brand fan.
• 2+ years retail leadership experience.
• Strong merchant skills with a history of delivering financial results.
• Proven record of developing great talent.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Lead extraordinary customer service and drive sales metrics using KPIs.
• Develop styling program and mentor associates to generate new business.
• Onboard external talent and invest in internal growth, supporting diverse teams.
• Open/close store, restock, maintain cleanliness, IT, and loss prevention.
• Share product knowledge and store priorities through daily team touchpoints.

Skills

Retail leadership

Merchant skills

Talent development

Flexible hours

Job description

Anthropologie in Wichita, KS is seeking a Service and Styling Manager to lead service, styling, and store operations. You will direct customer experience, styling, and team development to create an engaging store environment aligned with brand standards.

Responsibilities include leading the CEM program, mentoring styling staff, and collaborating to open/close, restock, and manage inventory while maintaining loss prevention measures.