Styling & Customer Experience Specialist

LOFT Outlet; Johnson Creek (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Eligibility-based benefits

Job summary

LOFT is seeking a Sales Associate at our Johnson Creek Premium Outlets location in Wisconsin. You will greet customers, offer personalized styling, keep merchandise tidy, and contribute to a welcoming store atmosphere.

You will share product knowledge, guide shopping journeys, and collaborate with team to meet daily goals while delivering an omnichannel experience using available tools.

Qualifications

• Retail or customer service experience preferred.
• Hospitality mindset in customer interactions.
• Evenings, weekends, and holidays availability.
• Proficient with POS systems and technology.
• Ability to make thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer-focused experience

Hospitality mindset

Flexible availability

Technology proficiency

Initiative

Tools

Point-of-Sale (POS) system

Job description

LOFT is seeking a Sales Associate at our Johnson Creek Premium Outlets location in Wisconsin. You will greet customers, offer personalized styling, keep merchandise tidy, and contribute to a welcoming store atmosphere.

You will share product knowledge, guide shopping journeys, and collaborate with team to meet daily goals while delivering an omnichannel experience using available tools.