Style Concierge: Retail Sales & Customer Experience

knitwellgroup; Naperville (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

knitwellgroup is seeking a Sales Associate in Naperville, IL to act as a brand ambassador and guide customers through a personalized shopping journey. You will help keep the store visually appealing and organized while supporting the team in delivering exceptional service.

The role requires a hospitality mindset, comfort with technology and POS systems, and flexible availability including evenings, weekends, and holidays.

Qualifications

• Previous sales or customer service experience preferred.
• Flexible availability including evenings, weekends, and holidays.
• Proficient with technology and able to operate a POS system.

Responsibilities

• As a Sales Associate, you are the brand ambassador and help guide customers through their shopping journey.
• Keep the store well-organized and merchandised to impress customers.
• Collaborate with the team to create personalized customer experiences and support a welcoming environment on the sales floor.
• Use brand tools and promotions to provide seamless omnichannel shopping experiences.

Skills

Sales experience

Hospitality mindset

Customer-focused

POS system tech-savvy

Flexible availability

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) system

Job description

knitwellgroup is seeking a Sales Associate in Naperville, IL to act as a brand ambassador and guide customers through a personalized shopping journey. You will help keep the store visually appealing and organized while supporting the team in delivering exceptional service.

The role requires a hospitality mindset, comfort with technology and POS systems, and flexible availability including evenings, weekends, and holidays.