Style Concierge & Customer Experience Pro

FashionUnited; Grand Rapids (MI); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded products

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success.

Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity. You will support in-store operations while upholding brand values and standards.

Qualifications

• Provide a seamless and authentic customer experience that is an extension of the Madewell brand.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift/move at least 40 pounds (18 kilos).

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Fashion knowledge

Communication

Problem solving

Flexibility

Job description

Madewell is seeking a Sales Associate to embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success.

Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity. You will support in-store operations while upholding brand values and standards.