Style Concierge & Customer Experience Lead

LOFT; Orlando (FL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career机会

Community impact through partnerships

Job summary

LOFT in Orlando, FL is seeking a Sales Associate to be the brand ambassador, offering personalized styling and guiding customers through their shopping journey. You will help keep the store beautiful and organized, ready to impress, while staying informed about promotions and delivering a seamless omnichannel experience.

You’ll collaborate with your team to create personalized customer experiences and support an inviting, customer-focused environment on the sales floor.

Qualifications

• Experience in customer-facing roles is preferred.
• Hospitality mindset and service orientation are essential.
• Flexible availability including evenings, weekends and holidays.
• Able to operate a point-of-sale (POS) system and handle transactions.
• Proactive in assisting customers and supporting the team.

Responsibilities

• Connect with customers and listen to their needs to create personalized experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand standards and service to drive brand loyalty.
• Maintain visual and operational standards on the sales floor.
• Utilize available tools to stay informed on promotions and provide seamless omnichannel experiences.
• Collaborate with store leaders to meet daily goals and support the team.
• Build relationships by sharing ideas and helping others.

Skills

Hospitality mindset

Customer-focused experience

Flexible availability

POS system

Initiative

Job description

LOFT in Orlando, FL is seeking a Sales Associate to be the brand ambassador, offering personalized styling and guiding customers through their shopping journey. You will help keep the store beautiful and organized, ready to impress, while staying informed about promotions and delivering a seamless omnichannel experience.

You’ll collaborate with your team to create personalized customer experiences and support an inviting, customer-focused environment on the sales floor.