Style Concierge & Customer Experience Lead

LOFT Outlet; Commerce (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Associate for LOFT Outlet in Commerce, CA. You will connect with customers, offer personalized styling, and ensure the store remains visually appealing and organized.

You will collaborate with teammates to create engaging customer experiences and support an inviting shopping environment. The role emphasizes hospitality, brand knowledge, and proactive service, with opportunities to use technology for a seamless omnichannel experience.

Qualifications

• Sales Associate or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability—evenings, weekends, and holidays.

Responsibilities

• Connect with customers to understand needs and provide personalized experiences.
• Share product knowledge and recommendations to style customers.
• Uphold high visual and operational standards and keep focus on customers.
• Use technology to stay informed on priorities and promotions and provide seamless omnichannel service.
• Partner with store leaders to achieve daily goals and foster teamwork.
• Build productive relationships by being helpful and proactive.

Skills

Customer service

Hospitality mindset

POS system

Brand knowledge

Tools

Point-of-sale system

Job description

KnitWell Group is seeking a Sales Associate for LOFT Outlet in Commerce, CA. You will connect with customers, offer personalized styling, and ensure the store remains visually appealing and organized.

You will collaborate with teammates to create engaging customer experiences and support an inviting shopping environment. The role emphasizes hospitality, brand knowledge, and proactive service, with opportunities to use technology for a seamless omnichannel experience.