Style Concierge & Customer Experience Advocate

KnitWell Group; Portland (OR); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

LOFT in Portland, OR is seeking a Sales Associate to be the brand ambassador and guide customers through personalized styling journeys. You’ll ensure merchandise is well-organized, and collaborate with the team to create welcoming customer experiences on the sales floor.

You’ll bring hospitality, a flexible schedule including evenings and weekends, and tech-savviness to operate the POS system, driving a seamless omnichannel shopping experience.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on promotions and provide customers with a seamless omnichannel experience.

Skills

Customer service

Retail sales

Cash handling

Hospitality mindset

Tools

POS system

Job description

LOFT in Portland, OR is seeking a Sales Associate to be the brand ambassador and guide customers through personalized styling journeys. You’ll ensure merchandise is well-organized, and collaborate with the team to create welcoming customer experiences on the sales floor.

You’ll bring hospitality, a flexible schedule including evenings and weekends, and tech-savviness to operate the POS system, driving a seamless omnichannel shopping experience.