Style Concierge: Client Service & Store Operations

Brobston Group; Burlington (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in Massachusetts is seeking a Personal Stylist Support to assist salespeople throughout the selling process and to help deliver outstanding customer service. The role also supports department operations and team goals.

You will collaborate with coworkers, handle fitting room preparation with merchandise, maintain displays, and contribute to a positive shopping experience while performing store maintenance duties.

Qualifications

• Ability to develop relationships with customers and coworkers.
• Strong organizational, follow-through, communication, and interpersonal skills.
• Ability to handle customer concerns proactively and prioritize multiple tasks in a fast-paced environment.
• Ability to move continuously during shifts, handle merchandise, and lift items up to 25 pounds occasionally.

Responsibilities

• Support salespeople with all aspects of the selling process.
• Prepare customer fitting rooms with merchandise selected by salespeople.
• Build positive relationships and contribute to team goals.
• Complete department maintenance, including stock work, re-merchandising, displays, markdowns, merchandise transfers, and light cleaning.

Skills

Relationship building

Organizational skills

Communication

Interpersonal skills

Multitasking

Job description

Brobston Group in Massachusetts is seeking a Personal Stylist Support to assist salespeople throughout the selling process and to help deliver outstanding customer service. The role also supports department operations and team goals.

You will collaborate with coworkers, handle fitting room preparation with merchandise, maintain displays, and contribute to a positive shopping experience while performing store maintenance duties.