Personal Stylist & Client Relations Expert

Brobston Group; Newton (MA); On-site; USD 38,000 - 62,000; Full time

Job summary

Brobston Group is seeking a Personal Shopper Associate to deliver highly personalized service to valuable clients, building long-term relationships while guiding wardrobe, home, cosmetic, and gifting needs.

You will style clients in-store and in-home, advise on fit, and use digital tools to search products and secure merchandise. Flexibility to work evenings, weekends, and holidays is required. The role emphasizes fashion expertise and client outreach to strengthen loyalty.

Qualifications

• High school diploma or equivalent is required.
• Strong written and verbal communication is essential.
• Analytical and problem-solving abilities are important.
• Ability to work independently and adapt to changing priorities, with a flexible schedule.

Responsibilities

• Provide high-touch service and follow up with clients to ensure satisfaction and identify additional needs.
• Build and maintain client relationships, anticipate occasions, and recommend products and gifts.
• Style clients in-store and in-home, advise on wardrobe fit and alterations, and share product knowledge.
• Use digital tools, social media, and product search resources to serve clients and secure merchandise.
• Host fashion presentations and private events, support community connections, and share fashion trends with store colleagues.
• Maintain Personal Styling office presentations and assist with acquiring new high-value clients.

Skills

Communication skills

Analytical thinking

Adaptability

Independence

Education

High school diploma or equivalent

Job description

Brobston Group is seeking a Personal Shopper Associate to deliver highly personalized service to valuable clients, building long-term relationships while guiding wardrobe, home, cosmetic, and gifting needs.

You will style clients in-store and in-home, advise on fit, and use digital tools to search products and secure merchandise. Flexibility to work evenings, weekends, and holidays is required. The role emphasizes fashion expertise and client outreach to strengthen loyalty.