Style Concierge & Brand Ambassador

KnitWell Group; Washington (District of Columbia); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor store in Washington, DC is seeking a Sales Associate to act as the brand ambassador, offering personalized styling recommendations and ensuring merchandise is well-organized on the sales floor.

You will collaborate with the team to create engaging customer experiences and support our inviting environment, leveraging technology for a seamless omnichannel experience. Must be available evenings, weekends, and holidays.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Brings a hospitality mindset when engaging with customers.
• Flexible availability - including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Communication skills

POS system

Technology proficient

Tools

POS system

Job description

Ann Taylor store in Washington, DC is seeking a Sales Associate to act as the brand ambassador, offering personalized styling recommendations and ensuring merchandise is well-organized on the sales floor.

You will collaborate with the team to create engaging customer experiences and support our inviting environment, leveraging technology for a seamless omnichannel experience. Must be available evenings, weekends, and holidays.