Brand Ambassador & Personal Stylist - Customer Experience

Ann-Taylor-04806202; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

Ann Taylor seeks a Sales Associate to be the brand ambassador on the shop floor. You will guide customers with personalized styling recommendations, keep the store looking polished, and ensure products are well organized for a seamless shopping experience.

You will collaborate with teammates to deliver exceptional service, uphold visual standards, and leverage store technology for omnichannel support, while staying flexible for evenings, weekends, and holidays.

Qualifications

• In-store sales experience or customer service background preferred.
• Flexible availability including evenings, weekends and holidays.
• Hospitality mindset when engaging with customers.

Responsibilities

• Connect with customers and guide their shopping journey with personalized styling.
• Keep the store organized and present merchandise to impress shoppers.
• Collaborate with teammates to create engaging customer experiences.
• Uphold brand visuals and operational standards on the sales floor.
• Use technology to stay informed on priorities and promotions for omnichannel service.
• Partner with store leaders to meet daily goals and build relationships with customers.

Skills

Customer service

Hospitality mindset

Sales experience

Team collaboration

Omnichannel service

Tools

POS system

Job description

Ann Taylor seeks a Sales Associate to be the brand ambassador on the shop floor. You will guide customers with personalized styling recommendations, keep the store looking polished, and ensure products are well organized for a seamless shopping experience.

You will collaborate with teammates to deliver exceptional service, uphold visual standards, and leverage store technology for omnichannel support, while staying flexible for evenings, weekends, and holidays.