Style Concierge & Brand Ambassador

LOFT; Roanoke (VA); On-site; USD 36,592,000 - 45,703,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT in Roanoke, VA seeks a Sales Associate to be the brand ambassador, building authentic connections with customers and guiding their shopping journey with personalized styling. You’ll keep the store looking beautiful, ensure merchandise is organized, and collaborate with your team to deliver memorable customer experiences and support our omnichannel approach using available tools.

Strong customer-focused experience and a hospitality mindset are preferred, with flexible availability including

Qualifications

• Previous sales associate or customer-focused experience preferred
• Availability including evenings, weekends, and holidays
• Proficient with POS systems and store technology

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Hospitality mindset

Customer focus

Tech savvy

Flexible hours

Tools

Point-of-Sale (POS)

Job description

LOFT in Roanoke, VA seeks a Sales Associate to be the brand ambassador, building authentic connections with customers and guiding their shopping journey with personalized styling. You’ll keep the store looking beautiful, ensure merchandise is organized, and collaborate with your team to deliver memorable customer experiences and support our omnichannel approach using available tools.

Strong customer-focused experience and a hospitality mindset are preferred, with flexible availability including