Style Concierge and Client Relations Specialist

The Talbots LLC; Birmingham (AL); Vor Ort; USD 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Discount on Talbots merchandise (50-70

Referral incentive program

Employee discounts on travel, shopping

Zusammenfassung

Talbots store in Birmingham, AL is seeking a customer-focused team member to deliver exceptional service and build lasting relationships with customers and the community. You will promote current fashion trends, assist with clienteling, and support store events.

The role requires strong communication, adaptability, and the ability to work evenings, weekends, and holidays. Flexible scheduling and a positive, proactive attitude are valued.

Qualifikationen

• Candidate should demonstrate excellent customer service and hospitality.
• Strong written and verbal communication skills essential.
• Ability to work well in a diverse, team-oriented environment.
• Technological aptitude to navigate POS/handheld systems.

Aufgaben

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.

Kenntnisse

Customer service

Written & Verbal communication

Teamwork

Tech-savvy POS

Tools

POS/handheld systems

iPad

Jobbeschreibung

Talbots store in Birmingham, AL is seeking a customer-focused team member to deliver exceptional service and build lasting relationships with customers and the community. You will promote current fashion trends, assist with clienteling, and support store events.

The role requires strong communication, adaptability, and the ability to work evenings, weekends, and holidays. Flexible scheduling and a positive, proactive attitude are valued.