Style Ambassador — In-Store Sales Associate

Madewell; Natick (MA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Competitive base pay

Bonus programs

Up to 60% discount on branded product

Discounts on entertainment, travel, IT

401(k) plan with company matching

Job summary

Madewell in Natick, MA is seeking a Sales Associate who brings personal style and passion to the floor. You will help customers find looks, collaborate with teammates and managers, and create a seamless shopping experience through warmth, inclusivity, and brand-aligned service.

You should stay current with fashion trends, enjoy teamwork, be flexible with scheduling including nights, weekends and holidays, and be able to bend, lift up to 40 pounds for product.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Innovate and champion new ideas while navigating uncertainty.
• Scheduling flexibility including nights, weekends and holidays.
• Must bend, reach, and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product‑driven store tasks assigned by the management team.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

Madewell in Natick, MA is seeking a Sales Associate who brings personal style and passion to the floor. You will help customers find looks, collaborate with teammates and managers, and create a seamless shopping experience through warmth, inclusivity, and brand-aligned service.

You should stay current with fashion trends, enjoy teamwork, be flexible with scheduling including nights, weekends and holidays, and be able to bend, lift up to 40 pounds for product.