Style Advisor, Pacific Palisades

Equinox; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary Club membership

Discounts on products and services

Job summary

Equinox is seeking energetic, creative Shop Associates for the Pacific Palisades location. You will deliver an exceptional customer experience, support sales goals, and uphold store standards within a luxury fitness and hospitality setting.

This role offers growth in a dynamic organization and exposure to premium services. Ideal candidates will have retail or customer service experience, strong communication, and the ability to work a varied schedule, including evenings and weekends.

Qualifications

• Experience in a customer service business; retail preferred.
• Strong time management and organizational skills.
• Excellent communication and problem‑solving abilities.
• Ability to take direction and work in a fast‑paced retail environment.

Responsibilities

• Provide an unparalleled customer experience for visitors to Equinox and The Shop.
• Meet or exceed monthly sales goals and contribute to store performance.
• Maintain knowledge of club and Shop services, programs, and products.
• Uphold loss prevention and inventory management policies consistently.
• Ensure merchandising standards and brand presentation are aligned with Equinox guidelines.

Skills

Customer service

Retail experience

Time management

Communication

Job description

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

We are looking for energetic, creative, and enthusiasticRetail Shop Associatesto join the Equinox team at our Pacific Palisades location.This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Shop Associate also assists with the timely and accurate completion of operational tasks.

Responsibilities include, but are not limited to the following:

SALES & SERVICE:

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:

• Understands and upholds all loss prevention and inventory management policies on a consistent basis
• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION:

• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:

• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives
• Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:

• The ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business
• Pay Transparency: $18.72+ ability to earn bonuses

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website athttps://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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