Luxury Wellness Style Advisor — Elite Customer Experience

Equinox; Los Angeles (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Club membership

Employee discounts

Job summary

Equinox is seeking energetic Style Advisors to join the Miracle Mile location. You will deliver a total customer experience and follow Shop MOD directions to maximize productivity and policy compliance.

This role supports merchandising, operations, and guest engagement in a luxury fitness environment. Candidates should have customer service or retail experience, strong time management and communication skills, and a flexible schedule.

Qualifications

• The ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business

Responsibilities

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products
• Understands and upholds all loss prevention and inventory management policies on a consistent basis
• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks
• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives
• Communicates clearly and effectively at all levels with both tact and diplomacy

Job description

Equinox is seeking energetic Style Advisors to join the Miracle Mile location. You will deliver a total customer experience and follow Shop MOD directions to maximize productivity and policy compliance.

This role supports merchandising, operations, and guest engagement in a luxury fitness environment. Candidates should have customer service or retail experience, strong time management and communication skills, and a flexible schedule.