Retail Shop Associates, West Hollywood

Equinox; West Hollywood (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and energetic team at a cutting-edge retail location where your passion for customer service can shine. As a Retail Shop Associate, you will play a crucial role in providing an unparalleled experience to all visitors while achieving sales goals and upholding brand standards. This is an exciting opportunity to be part of a community that values high performance living and personal growth. If you are hardworking, enthusiastic, and ready to inspire others, this role is perfect for you. Enjoy competitive pay, benefits, and perks while making a significant impact in a thriving organization.

Benefits

Competitive Salary

Complimentary Club Membership

Industry Leading Commission Opportunities

Perks on Personal Training

Spa Discounts

Shop Discounts

Qualifications

• Experience in a customer service business, preferably in retail.
• Excellent time management and communication skills are essential.

Responsibilities

• Achieve monthly sales goals while ensuring a top-notch customer experience.
• Maintain operational excellence and uphold inventory management policies.
• Build effective relationships with colleagues and clients.

Skills

Customer Service

Time Management

Problem Solving

Communication

Organizational Skills

Job description

OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Our Code:
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description:
We are looking for energetic, creative, and enthusiastic Retail Shop Associates to join the Equinox team at its state-of-the-art location in West Hollywood! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures. The Shop Associate also assists with the timely and accurate completion of operational tasks.

Responsibilities Include But Are Not Limited To The Following:

1. SALES & SERVICE:
   Achievement of assigned monthly sales goals (individual contribution to total monthly store goal). Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox. Maintain knowledge of all club and Shop services, programs and products.
2. OPERATIONAL EXCELLENCE:
   Understands and upholds all loss prevention and inventory management policies on a consistent basis. Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks.
3. PRODUCT & PRESENTATION:
   Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code. Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms.
4. PROFESSIONAL DIMENSION:
   Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients. Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit. Complies with and enforces all company policies and procedures; embraces and supports company initiatives. Communicates clearly and effectively at all levels with both tact and diplomacy.

Qualifications:
TO SUCCESSFULLY PERFORM IN THIS ROLE, THE INDIVIDUAL SHOULD MEET THE FOLLOWING MINIMUM REQUIREMENTS AND QUALIFICATIONS:

• The ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business.

Additional Information:
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop.

Pay Transparency: $19.65/hr + ability to earn bonuses.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.