Style Advisor & Customer Experience Pro

Knitwell Group; Upper Moreland Township (Montgomery County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to be the brand ambassador, guiding customers with personalized styling while keeping the sales floor organized and welcoming. You will partner with teammates to deliver memorable shopping experiences and reflect LOFT's modern, feminine style.

You will use technology to support omnichannel service, align with store priorities, and contribute to a positive, inclusive environment for customers and colleagues alike.

Qualifications

• Experience in customer-focused roles, preferably retail.
• Hospitality mindset when engaging with customers.
• Flexibility for evenings, weekends, and holidays.
• Proficiency with point-of-sale systems.
• Ability to work well in a team.
• Take initiative and make thoughtful decisions.

Responsibilities

• Connect with customers to create personalized experiences.
• Share product knowledge and recommendations to style customers.
• Use brand behaviors to drive loyalty and deliver consistent service.
• Maintain high visual and operational standards on the sales floor.
• Use available tools to provide a seamless omnichannel experience.
• Collaborate with store leaders to meet daily goals.
• Build relationships by sharing ideas and helping others.

Skills

Customer service

Hospitality mindset

Flexibility

POS proficiency

Team collaboration

Problem solving

Tools

POS system

Job description

LOFT is seeking a Sales Associate to be the brand ambassador, guiding customers with personalized styling while keeping the sales floor organized and welcoming. You will partner with teammates to deliver memorable shopping experiences and reflect LOFT's modern, feminine style.

You will use technology to support omnichannel service, align with store priorities, and contribute to a positive, inclusive environment for customers and colleagues alike.