Studio Manager - West Seattle

Orangetheory Fitness | Afterburn Coaching; Seattle (WA); On-site; USD 52,700 - 67,300; Full time

Benefits offered by this job

Competitive pay plus bonus potential

Opportunities for advancement

Free workouts

Flexible schedule

401(k) plan

Dental and vision insurance

Job summary

A leading fitness franchise in Seattle is seeking a Studio Manager to oversee operations and lead the sales team. The role involves hiring, training, and ensuring high customer service standards while driving team performance. Candidates should possess managerial experience, sales leadership, and hold a high school diploma. Competitive pay includes bonus opportunities and numerous employee benefits.

Qualifications

• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Previous sales leadership and customer service experience is essential.
• CPR/AED certification required upon hire or within the first 90 days.

Responsibilities

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Train, develop, and coach sales staff in collaboration with management.
• Ensure all front-desk processes are followed for member interactions.

Skills

Sales leadership

Customer service

Team management

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

Orangetheory Fitness | Afterburn Coaching

Base pay range: $52,700.00/yr – $67,300.00/yr

Job Summary

The Studio Manager is responsible for operating and overseeing all front‑of‑house fitness studio operations and leading and developing the sales team. They meet and exceed all key performance sales indicators, mentor staff in sales techniques, regulate workout traffic, and maintain premium customer service. The Studio Manager works closely with the Regional Sales & Ops Manager on training, coaching, coordinating studio events, and adhering to all OTF business and employee policies to ensure impeccable studio operations. They develop and lead a high‑energy culture and ensure OTF branding through consistency and continuity.

Essential Duties and Responsibilities

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Train, develop, and coach sales staff in collaboration with the Regional Sales & Ops Manager.
• Manage sales staff workflow throughout the day.
• Design and drive in‑studio contests and incentive programs to achieve sales goals.
• Ensure all front‑desk processes are followed, including member check‑in, phone inquiries, guest registration, cash handling, delinquent account procedures, customer‑care calls, and document scanning.
• Provide and maintain the highest level of customer service across all team members and interactions.
• Uphold studio cleanliness and sanitation standards (restroom checks, equipment cleaning, floor mopping, surface sanitization).
• Coordinate with the Assistant Studio Manager and Regional Sales & Ops Manager on social media initiatives.
• Develop and execute sales drivers, such as pre‑sale events, studio events, and outreach programs.
• Create a high‑energy culture through contests and incentive‑based motivation.
• Model all studio activities through self‑involvement and ensure OTF branding consistency.
• Perform other duties and projects as needed to support successful studio operations and goal achievement.

Job Qualifications

• High school diploma or equivalent.
• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Previous sales leadership and customer service experience.
• Experience working in a quota‑bearing structure (preferred).
• Proficiency in Microsoft Office.
• CPR/AED certification required upon hire or within the first 90 days; certification must be current and maintained.

Benefits & Perks

• Competitive pay plus bonus potential.
• Opportunities for advancement within the organization.
• Free workouts.
• Casual/Fitness dress code.
• Flexible schedule.
• 401(k) plan.
• Dental and vision insurance.
• Supplemental insurance (hospital, indemnity, critical illness).
• Potential for PTO and medical insurance after initial measurement period.

Studio Location

TBD after successful completion of training, depending on business needs.

Job Type

Full Time

Diversity Commitment Statement

The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is a vital and ethical standard. We create an inclusive atmosphere free of prejudice and discrimination where all voices are heard. We strive to recognize diversity as an asset and commit to creating workplace equity while fostering a culture of inclusion and acceptance.

Disclaimers

• Afterburn participates in the federal government’s E‑Verify Program
  • E-Verify Participation
  • Right to Work
• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated.
  • EEO is the Law
  • EEO is the Law supplement
• Afterburn is an Employment‑at‑Will Employer.