Studio Manager- Santa Monica

BoxUnion; Santa Monica (CA); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO and sick leave

401(k) plan

Discounted company merchandise

Free classes

Job summary

A fitness boxing brand is seeking a Studio Manager to oversee all sales and operations functions. Responsibilities include hitting revenue targets, managing team performance, and ensuring exceptional customer service. The ideal candidate will have 3-5 years of management experience in health and fitness, along with strong interpersonal skills. The position offers a competitive salary of $68,000-$75,000, full benefits, and additional perks including discounted merchandise and free classes. Join us to empower individuals through fitness and mental well-being.

Qualifications

• 3-5 years of prior management experience.
• Excellent interpersonal and customer service skills.
• Ability to multi-task and manage team member concerns.

Responsibilities

• Hit monthly revenue targets through membership enrollment.
• Foster a high-performing team aligned with company values.
• Oversee club operations and member engagement.

Skills

Management experience in health and fitness

Interpersonal and customer service skills

Math analytical skills

Multi-tasking and energy management

Fitness enthusiasm

Education

High School Diploma/GED

College degree

CPR and First Aid certification

Tools

ClubReady

Job description

The Studio Manager (SM) executes all sales, fitness, and operation functions within BoxUnion. The SM provides exceptional member experience, a team environment, and ensures the club’s financial success. The SM is responsible for end-to-end management and development – focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service; through upholding the company policies as the ultimate brand ambassador.

Brand Standards & Responsibilities

• Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales
• Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values
• Manage all end-to-end employment and development – through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations
• Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and BoxUnion brand standards + policies
• Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units
• Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability
• Delegate, oversee and lead all club operations and member engagement
• Monitor club appearance, including a clean, friendly, and well-maintained environment
• Execute and oversee employee interviewing, training, scheduling, and payroll upon start
• Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment
• Meet/exceed BoxUnion key performance indicators for club metrics – through daily, weekly, and monthly reports

Skills & Qualifications

• 3-5 years of prior management experience within health and fitness, luxury retail, or hospitality space
• Excellent interpersonal and customer service skills
• Experience managing trend reports and/or demonstrated math analytical/ratio skills
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy
• Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification

Requirements

• High School Diploma/GED
• College degree strongly preferred
• CPR and First Aid certified (preferred)
• Flexible hours, with the ability to work early mornings, evenings, and/or weekends
• Experience using ClubReady

Compensation & Perks

• $68,000-$75,000 base/salary, monthly commission, and monthly bonus incentives
• Full benefits package (medical, dental, and vision), PTO, sick leave and 401 K
• Enjoy discounted company merchandise and take classes for FREE

About BoxUnion

Founded in 2016, BoxUnion is a fitness boxing brand that operates under BoxUnion Holdings, a company dedicated to empowering individuals through fitness. BoxUnion owns and operates three studio locations in Los Angeles, CA, as well as a sister brand in the boxing fitness space, TITLE Boxing Club.

At BoxUnion, we are driven by our unique BOX TO THE BEAT methodology, which harnesses the power of BPM theory to synchronize music with movement, creating a hyper-efficient workout and an enjoyable experience. Guided by our inspiring coaches, we offer an immersive mind and body journey that taps into your inner fighter. Beyond merely cultivating better boxers, our mission is to cultivate better individuals.

We recognize the profound link between mental health and boxing. Stress relief, empowerment, and focus are integral components of the boxing experience, and they align seamlessly with our core values. In fact, our boxers' primary motivation to return is the mental clarity and stress relief they gain from our sessions. We believe in the importance of mental health as a foundational cause, reflecting our commitment to overall well-being.

Join us at BoxUnion and be part of a community that goes beyond fitness – a community that champions mental health, stress relief, empowerment, and personal growth through the transformative power of boxing.

Pay is DOE and location

Ready to step into the ring? Apply now and become part of the BoxUnion team!