Studio Manager - Fort Myers

Orangetheory Fitness | Afterburn Coaching

Fort Myers (FL)

On-site

USD 50,500 - 72,000

Full time

14 days+

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Job summary

A leading fitness studio in Fort Myers, FL, is seeking a Studio Manager to oversee operations and lead their sales team. This role includes managing workflow, maintaining high customer service standards, and developing energizing contests to motivate staff. Candidates should have a high school diploma, 2+ years in management, and prior sales experience. This is a full-time mid-senior level position, offering $50,500–$72,000 annually.

Qualifications

Minimum of 2 years experience in a Manager or Assistant Manager role.
Previous sales leadership and customer service experience.
CPR/AED certification required.

Responsibilities

Oversee the hiring, onboarding, and scheduling process of new hires.
Manage and oversee sales staff workflow throughout the day.
Ensure the highest level of customer service across team members.

Skills

Sales leadership

Customer service

Microsoft Office

Education

High school diploma or equivalent

Job description

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Orangetheory Fitness | Afterburn Coaching provided pay range

This range is provided by Orangetheory Fitness | Afterburn Coaching. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,500.00/yr - $72,000.00/yr

We Work Hard so Others Can Live More.

Job Summary: The Studio Manager is responsible for operating and overseeing all front of house fitness studio operations, as well as leading and developing their sales team. The Studio Manager is responsible for meeting and exceeding all key performance sales indicators including membership sales and renewals, retail, and concession sales, as well as mentoring and coaching all sales staff in various sales techniques, regulating workout traffic, and maintaining premium customer service. The Studio Manager works closely with their assigned Regional Sales & Ops Manager on managing, training, and coaching all sales staff, coordinating studio events, and adhering to and in support of all OTF business and employee policies for impeccable studio operations. The Studio Manager will develop and lead a high energy culture within the studio and ensure OTF branding through consistency and continuity.

Essential Duties and Responsibilities

Oversee the hiring, onboarding, and scheduling process of new hires.
Work closely with the Regional Sales & Ops Manager to train, develop, and coach sales staff members.
Manage and oversee sales staff workflow throughout the day.
Drive in studio contests based on goals – comes up with incentive programs and drives results with sales staff.
Ensure that all front desk processes are followed including but not limited to: proper member check-in, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning.
Provide and maintain the highest level of customer service across all team members and interactions.
Uphold and adhere to all studio cleanliness and sanitation standards by setting the example, this includes but not limited to, restroom checks, equipment cleaning and sanitation, mopping floors, wipe downs, sanitizing surfaces, etc.
Coordinate with Assistant Studio Manager and Regional Sales & Ops Manager on social media initiatives.
Coordinate with Regional Sales & Ops Manager to develop initial and ongoing sales drivers (presale events, studio events, outreach).
Develop a high energy culture through contests and incentive-based motivation.
Model all studio activities through self-involvement (leading by example) and ensures OTF branding through consistency and continuity in all actions.
Other duties/projects, as needed and assigned, to support successful studio operations and goal achievement.

Job Qualifications

High school diploma or equivalent
Minimum of 2 years experience in a Manager or Assistant Manager role
Previous sales leadership and customer service experience
Experience working in a quota bearing structure preferred
Proficient in Microsoft Office
CPR/AED certification required: either upon hire or attained within the first 90 days of employment. Valid and up to date certification must be maintained throughout the duration of employment.

Job Type