Studio Manager - Atlanta

Legendary Sweat Payroll LLC; Atlanta (GA); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Paid training

Medical/Dental/Vision

Friendly atmosphere

Room for growth

Free SweatHouz membership

Job summary

Legendary Sweat Payroll LLC in Atlanta seeks a Studio Manager to lead daily studio operations, drive membership sales, and mentor a client-focused team. You will ensure a premium guest experience, align with SweatHouz brand standards, and manage staff performance and studio procedures.

The role emphasizes sales leadership, team development, and maintaining a clean, welcoming environment. Must adapt to a non-traditional schedule and contribute to community partnerships.

Qualifications

• 3–5 years of management experience in spa, salon, or fitness facility.
• 3–5 years in sales and customer service.
• Strong leadership and coaching abilities.
• Excellent customer service orientation.
• Experience with MindBody or similar CRM/POS is a plus.
• Clear communication and organization under non-traditional schedules.

Responsibilities

• Lead studio staff to achieve membership sales goals and client experience targets.
• Train and coach team to deliver high-level guest experiences.
• Maintain brand standards and studio operations.
• Resolve client issues promptly and professionally.
• Develop local partnerships to raise studio awareness.
• Oversee purchasing, receiving, and inventory at studio level.

Skills

Leadership

Sales

Customer Service

Communication

Organization

Schedule Flexibility

Brand Experience

Education

College Degree

Tools

MindBody CRM

Job description

Studio Manager - Atlanta

Legendary Sweat Payroll LLC Atlanta, Georgia, United States

About this position

Description:

ESSENTIAL DUTIES & RESPONSIBILITIES

You are an essential part of the studio leadership team and you are passionate about driving membership sales, motivating a team and creating an elevated client experience. You are a part of the SweatHouz brand including product, community, operations and people. You have strong assessment, customer service, communication and business acumen skills as well as provide in the moment and ongoing feedback for your team. You work closely with the Sales Associates on a daily basis in providing training for a high-level guest experience and driving to the business needs.

• Communicate and exude SweatHouz Brand principles in everything you do.
• Sell memberships alongside your team to achieve studio specific goals.
• Provide high-level customer service and exceptional hospitality to SweatHouz clients, handling client issues and concerns in a positive and timely manner.
• Guest Experience and Retention: We strive to create a studio experience that will excite people about their first time and encourage their continued loyalty.
• Train, motivate, direct, coach and evaluate all studio staff, creating and maintaining a team that is highly personable, client-oriented and committed to achieving and exceeding both the studio and company sales goals.
• Maintain the SweatHouz distinct culture and community.
• Work closely with the staff on the implementation of standard operating policies and procedures designed to accommodate the rapid growth objectives of our organization.
• Develop awesome partnerships in your community to develop awareness.
• Cleaning off the sauna suites and laundry of towels after every session.
• Maintaining a clean studio at all times, both front of house, sauna suites and back of house.
• Exhibit leadership by mentoring sales associates to provide high level customer service and perform all assigned duties
• Responsible for supporting all studio-level purchasing, receiving, and supply inventory.

BENEFITS

• Paid training
• Medical/Dental/Vision
• Friendly atmosphere
• Room for growth
• Free SweatHouz membership

Requirements:

QUALIFICATIONS AND SKILLS

• College Degree
• At least 3-5 years prior management experience, preferably in a spa, salon, or health + fitness facility.
• 3-5 years sales and customer service experience is required.
• Strong leadership experience (coaching, developing, or mentoring individuals with examples of success stories is a huge plus)
• A LOVE for customer service (making people happy!)
• Experience with MindBody or a similar CRM / POS is a plus.
• Strong communication skills — must be able to set clear expectations and give/receive feedback clearly and effectively.
• Must be highly organized with the ability to prioritize multiple tasks in the moment.
• Important to possess a passion for the SweatHouz brand.
• Able to work a non-traditional schedule.
• A chance to work in a truly team-oriented and supportive environment.