Assistant Studio Manager

SweatHouz (SWTHZ); Fort Lauderdale (FL); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Friendly atmosphere

Room for growth

Free SweatHouz membership

Descripción de la vacante

SweatHouz is seeking an experienced Studio Manager-style candidate in Fort Lauderdale to lead membership sales and deliver outstanding guest experiences. You will work with the studio team to meet sales goals while maintaining SweatHouz culture and high hospitality standards.

The role requires leadership, strong communication, and a passion for the SweatHouz brand, with flexibility for a non-traditional schedule in a growth-focused environment.

Formación

• College degree required.
• At least 1 year prior management experience in spa/salon/fitness.
• 3-5 years membership sales and customer service experience required.
• Strong leadership experience with coaching or mentoring.
• Experience with MindBody or similar CRM/POS is a plus.
• Strong communication skills and ability to manage multiple tasks.

Responsabilidades

• Communicate SweatHouz brand principles in all actions.
• Sell memberships with studio manager to meet goals.
• Provide high-level customer service and hospitality to clients.
• Drive guest experience and retention for loyalty.
• Lead, coach, and evaluate studio staff to exceed sales goals.
• Maintain studio culture and support rapid growth objectives.
• Develop partnerships in the community to raise awareness.
• Maintain clean studio areas and assist with SOP implementation.
• Mentor sales associates to deliver high-quality service.
• Support studio-level purchasing and supply inventory.

Conocimientos

Leadership

Sales

Customer service

Communication

Team motivation

Educación

College Degree

Herramientas

MindBody/CRM

POS

Descripción del empleo

About this position

ESSENTIAL DUTIES & RESPONSIBILITIES

• Communicate and exude SweatHouz Brand principles in everything you do.
• Sell memberships alongside the Studio Manager and your team to achieve studio specific goals.
• Provide high-level customer service and exceptional hospitality to SweatHouz clients, handling client issues and concerns in a positive and timely manner.
• Guest Experience and Retention: We strive to create a studio experience that will excite people about their first time and encourage their continued loyalty.
• Help train, motivate, direct, coach and evaluate all studio staff, creating and maintaining a team that is highly personable, client-oriented and committed to achieving and exceeding both the studio and company sales goals.
• Maintain the SweatHouz distinct culture and community.
• Work closely with the staff on the implementation of standard operating policies and procedures designed to accommodate the rapid growth objectives of our organization.
• Develop awesome partnerships in your community to develop awareness
• Cleaning off the sauna suites and laundry of towels after every session
• Maintaining a clean studio at all times, both front of house, sauna suites and back of house.
• Exhibit leadership by mentoring sales associates to provide high level customer service and perform all assigned duties
• Responsible for supporting all studio-level purchasing, receiving, and supply inventory.

BENEFITS

• Paid training
• Friendly atmosphere
• Room for growth
• Free SweatHouz membership

Salary Information

Requirements

QUALIFICATIONS AND SKILLS

• College Degree
• At least 1 year prior management experience, preferably in a spa, salon, or health + fitness facility.
• 3-5 years membership sales and customer service experience is required.
• Strong leadership experience (coaching, developing, or mentoring individuals with examples of success stories is a huge plus)
• Experience with MindBody or a similar CRM / POS is a plus.
• Strong communication skills — must be able to set clear expectations and give/receive feedback clearly and effectively.
• Must be highly organized with the ability to prioritize multiple tasks in the moment.
• Important to possess a passion for the SweatHouz brand.
• Able to work a non-traditional schedule.
• A chance to work in a truly team-oriented and supportive environment.