Studio Manager

Elements Massage

Newton (MA)

On-site

USD 60,000 - 75,000

Full time

11 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Paid Time Off (PTO)
401K
Professional Development
Cell Phone Allowance
Free massage therapy services

Job summary

Elements Massage Belmont Studio seeks a Manager to oversee sales and daily operations, ensuring a high-quality client experience. The role offers a competitive pay structure with bonuses and comprehensive benefits in a supportive team environment.

The ideal candidate will lead a team, design efficient processes, and uphold exceptional customer service. Flexibility with scheduling is required to cover evenings and weekends, contributing to studio growth.

Qualifications

  • Experience in management including sales, operations or general management.
  • Strong leadership and team organization abilities.
  • Ability to implement structure, policies, and procedures.
  • Customer service oriented with a service mindset.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving skills.
  • Must be an organized, proactive problem solver.
  • Must be able to work flexible days and hours including nights, weekends and holidays.

Skills

Management experience
Leadership
Customer service
Problem solving
Communication skills
Interpersonal skills
Project management
Organizational skills
Flexibility
MindBody Software

Tools

MindBody Software

Job description

Overview

Looking for a management position in an exceptional environment where you are a valued member of our team? Come grow with us! Elements Massage® is looking for a sales manager / operations manager to oversee sales and operations for our Belmont, MA studio.

Elements Massage® Studio Manager Benefits:

  • Competitive pay and bonus structure - up to $65,000 depending on experience, plus bonus potential of over $10,000 per year
  • Medical Insurance
  • Dental Insurance
  • Paid Time Off (PTO)
  • 401K
  • Professional Development
  • Cell Phone Allowance
  • Free massage therapy services

Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following:

  • Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
  • Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations run smoothly.
  • Implement structure, policies, and procedures.
  • Customer Service oriented
  • Ability to identify and problem solve, set expectation, goals, and delegate
  • Strong verbal and written communications skills
  • Possess strong interpersonal skills to communicate with confidence
  • Must be an excellent organizer and problem solver with strong project management skills
  • Must be able to work flexible days and hours; including nights, weekends, and holidays
  • Competent trainer and motivator
  • MindBody Software experience a plus
Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

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