Assistant Manager Sales / Operations

elementsmassage-wellbizbrands; West Newton (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401K

Complimentary Monthly Massage

Job summary

Elements Massage is seeking an Assistant Studio Manager to oversee sales and operations for a Massage Therapy wellness studio in West Newton, MA. The role emphasizes leadership, customer service, and operational excellence.

The position offers a competitive pay structure starting at $20 base with bonuses, plus benefits like medical insurance, PTO, 401K, and a complimentary monthly massage. Evening and weekend availability is required.

Qualifications

• Prior management or key holder experience is a plus.
• Excellent leadership skills; able to lead a team and keep operations running smoothly.
• Customer service oriented with strong communication skills.
• Able to identify problems, set expectations, and delegate.
• Willingness to work flexible days including nights, weekends, and holidays.
• Experience with MindBody software is a plus.

Responsibilities

• Oversee sales and operations for a Massage Therapy wellness studio.
• Lead and motivate the team to deliver high-quality service.
• Ensure smooth day-to-day operations and superior customer experience.

Skills

Leadership

Customer service

Communication

Problem solving

Trainer / Motivator

MindBody Software

Tools

MindBody Software

Job description

Overview

Looking for a management position with growth opportunities in the Wellness industry? Elements Massage® is looking for a Assistant Studio Manager to help oversee sales and operations for a Massage Therapy wellness studio.

Elements Massage® Assistant Manager Benefits:

• Competitive pay and bonus structure starts at $20 base with additional bonuses avaialble
• Medical Insurance
• Paid Time Off (PTO)
• 401K
• Complimentary Monthly Massage

Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following:

• Prior management or key holder experience a plus
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly
• Customer Service oriented
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Competent trainer and motivator
• MindBody Software experience a plus
• Evenings and weekends required

Legal Disclaimer

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.