Studio Manager

Exercise Coach USA, LLC; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Free uniforms

Paid time off

Access to state-of-the-art fitness technology

Company-paid certifications

Paid for all scheduled hours

Job summary

Exercise Coach USA, LLC seeks a Studio Manager in Cincinnati, OH. The role involves hiring, training, and developing team members while demonstrating a professional attitude and ensuring client satisfaction. The ideal candidate will have a passion for health and fitness, good communication skills, and a fundamental knowledge of exercise science.

This position offers flexible hours, performance-based bonuses, and training in the Exercise Coach methods. Join us to create a supportive and energetic studio culture!

Qualifications

• Candidates with experience in personal training or small-group fitness instruction will receive priority consideration.
• Must be comfortable conversing in person and on the phone, delivering clear instructions.
• Willingness to participate in exercise and nutrition methodology training.

Responsibilities

• Demonstrate a professional and helpful attitude toward clients and team members.
• Provide prompt and detailed feedback to team members.
• Maintain functional knowledge of fitness-related topics.
• Conduct initial consultations with prospective clients.
• Maintain a clean and organized studio.

Skills

Good Communication Skills

Leadership and personality

Passion for Health & Fitness

Education

Fundamental knowledge of exercise science and human biology

Job description

Benefits

• Bonus based on performance
• Flexible schedule
• Free uniforms
• Paid time off

Team Benefits

• Access to state-of-the-art fitness technology
• Company-paid certifications
• Paid for all scheduled hours (not just for training)
• Full-Time employees may be eligible for Paid Vacation and Holidays

Role Overview

We understand that everyone knows they should exercise, and everyone wants to be fit and healthy. But, that is easier said than done given busy schedules, and in some cases somewhat beat-up bodies. The Exercise Coach® brand was built upon the belief that staying strong and healthy shouldn’t feel like a hassle!

Studio Manager Responsibilities

• Studio Culture
  • Demonstrate a professional, and helpful attitude toward clients and team members.
  • Maintain a cooperative and “team” mentality at all times.
• Hire, Train & Develop Team Members
  • Provide prompt, regular, and detailed feedback to team members on coaching, lead follow-up, and promotional sessions
  • Be responsible for training, development, and performance of 10 part‑time and full‑time coaches.
  • Create a workable schedule extending at least 4 weeks out, providing coverage for all open hours and maximizing coach productivity
• Personal Development
  • Maintain a functional knowledge of fitness-related topics, especially those discussed in corporate communications from the brand.
  • Model professionalism through appropriate attire, language, attitude, personal hygiene, promptness, honesty, and integrity
• Administrative Responsibilities
  • Administration of client accounts, including the completion of all necessary forms, credit card charges, data entry, and clerical duties
  • Respond promptly to all email correspondence, phone calls, and text messages from clients, prospects, co‑workers, and supervisors.
• Client Acquisition & Retention
  • Successfully conduct initial consultations and promotional sessions with prospective clients
  • Ensure that all lead follow‑up tasks are completed properly and on time
  • Promptly contact clients who are falling behind in their attendance in accordance with our client retention strategy. Log such activities in a prompt and accurate manner.
  • Actively contact former clients in accordance with our re‑acquisition strategy.
• Studio Maintenance
  • Contribute to and oversee the maintenance of a clean and well‑organized studio.
  • Notify the owner of any required repairs.

No fitness experience is necessary, but candidates with experience in personal training or small‑group fitness instruction will receive priority consideration. All employees will receive full training in The Exercise Coach methods and technologies and must be able and willing to participate both in our exercise and nutrition methodology.

Qualifications

• Passion for Health & Fitness: This is where it all begins!
• Good Communication Skills: You must be comfortable conversing in person and on the phone and know how to conduct yourself professionally, and deliver clear instructions to the clients and to staff.
• Leadership and personality: This is an exciting studio and you must be able to show your clients energy and excitement while working with them. You must model correct attitude and practices to coaches and be willing to hold them accountable.
• Health and Fitness Education: A college degree in a health‑related field is nice, but not required. However, fundamental knowledge of exercise science and human biology is essential. You do not need a great deal of personal training experience, but you should have a working knowledge of the human body and the various components of good health and fitness.