Studio Lead: Customer Experience & Sales

Jetsetpilates; Denver (CO); On-site; USD 22,041 - 30,307; Full time

Job summary

JETSET Pilates is seeking Studio Leads to join our welcoming boutique fitness studio in Denver. Studio Leads support clients and instructors, answer phones, process sales, and keep the front desk organized.

You will greet clients, sell memberships, handle inquiries, and assist with opening and closing duties while upholding JETSET Pilates Standards of Service. Shifts include morning, evening and weekend; you will build rapport and maintain a clean studio, using the AXLE CRM for new sales.

Responsibilities

• Deliver the boutique fitness experience to every client, every time.
• Provide the highest level of customer service to clients and visitors upon arrival.
• Greet and check-in clients professionally and thank them as they leave.
• Sell memberships and class packages in-person, online, and over the phone.
• Maintain a clean and organized front desk and lobby area.
• Assist Instructors with opening & closing duties and stay up-to-date on policies.
• Process retail sales and restock inventory as needed.

Job description

JETSET Pilates is seeking Studio Leads to join our welcoming boutique fitness studio in Denver. Studio Leads support clients and instructors, answer phones, process sales, and keep the front desk organized.

You will greet clients, sell memberships, handle inquiries, and assist with opening and closing duties while upholding JETSET Pilates Standards of Service. Shifts include morning, evening and weekend; you will build rapport and maintain a clean studio, using the AXLE CRM for new sales.