Studio Hospitality & Experience Specialist (Part-Time)

Equinox; Bethesda (MD); On-site; USD 20,664 - 30,307; Part time

Job summary

SoulCycle is seeking a part‑time Studio Crew member in Bethesda to deliver exceptional hospitality, build community with riders, and support studio operations. You will curate memorable rider experiences, upsell relevant services, and maintain the studio environment with teamwork and energy.

Ideal candidates have a love for the SoulCycle brand, the ability to multitask in a busy setting, and a willingness to contribute in all aspects from guest services to safety.

Qualifications

• A love of the SoulCycle brand and ability to connect with riders.
• A genuine care for customers and a passion for hospitality.
• Ability to prioritize and multitask in a fast-paced environment.
• Willingness to receive and deliver constructive feedback.
• Proactive, reliable, and able to complete duties without direct supervision.

Responsibilities

• Curate impeccable, personalized rider experiences through top-tier hospitality and service.
• Build community with riders by anticipating needs and creating a welcoming atmosphere.
• Treat the studio as a party at your home, ensuring every rider feels welcome.
• Provide support to instructors during class check‑in and operations.
• Be willing and able to assist in all first aid situations.

Skills

Customer service

People empathy

Multitasking

Feedback receptiveness

Task-oriented

Job description

SoulCycle is seeking a part‑time Studio Crew member in Bethesda to deliver exceptional hospitality, build community with riders, and support studio operations. You will curate memorable rider experiences, upsell relevant services, and maintain the studio environment with teamwork and energy.

Ideal candidates have a love for the SoulCycle brand, the ability to multitask in a busy setting, and a willingness to contribute in all aspects from guest services to safety.