Studio Head of Accounts & Client Growth (São Paulo)

twentysix; San Francisco (CA); Hybrid; USD 63,000 - 82,000; Full time

Job summary

AKQA in São Paulo seeks a Head of Accounts to lead client services and partner with creative leadership to deliver bold, culture-driven work for local and global brands. The role blends entrepreneurship with studio leadership, shaping how the team operates and drives profitable growth.

Based in São Paulo with a hybrid in-office schedule, you will manage senior relationships, build the client services team, and lead strategic engagements across markets within a global network.

Qualifications

• Senior client leadership experience within an agency environment.
• Entrepreneurial operator who reshapes how a business or team works.
• Deep campaign and big-idea experience with culture-moving work.
• Ability to bring process and structure to ambiguity without stifling creativity.
• Strong commercial acumen across forecasting, scoping, resourcing and profitability.
• International experience navigating global networks and cross-market collaboration.
• Fluent in English to lead conversations across global stakeholders.
• Relationship-builder with substance, follow-through and sound judgment.
• Flexible, adaptive, and resilient in evolving environments.
• Leader focused on growth of the team and studio culture.

Responsibilities

• Own the overall health, growth, and profitability of the studio's client portfolio, serving as the most senior client leadership voice across all accounts.
• Lead and develop the client services team, setting clear expectations and creating an environment for career-best work.
• Bring structure and operational clarity to the studio's ways of working and internal alignment.
• Partner with creative leadership to ensure client relationships are built around big ideas and bold thinking.
• Drive new business and organic growth with tailored proposals and strategy.
• Serve as a trusted senior partner to clients at the most senior levels, including CMO and executives.
• Lead campaigns from a client leadership perspective, from conception to measurement.
• Oversee commercial management: scoping, forecasting, resourcing, and margin performance.
• Act as a general manager for client services, balancing client needs with team wellbeing and business outcomes.
• Represent the studio externally within the network and unlock global opportunities for local work.

Skills

Senior client leadership

Entrepreneurial operator

Big-idea campaigns

Process and structure leadership

Forecasting & profitability

International experience

Fluent English

Relationship building

Strategic yet practical

Team growth & culture

Job description

AKQA in São Paulo seeks a Head of Accounts to lead client services and partner with creative leadership to deliver bold, culture-driven work for local and global brands. The role blends entrepreneurship with studio leadership, shaping how the team operates and drives profitable growth.

Based in São Paulo with a hybrid in-office schedule, you will manage senior relationships, build the client services team, and lead strategic engagements across markets within a global network.