Studio Front Desk & Membership Sales Specialist

barre3; Portland (OR); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Free studio membership for you and a (

Discounts on barre3 retail products

Mission-driven culture

Job summary

barre3 is seeking an Operations staff member in Portland to manage front desk, play lounge, and support roles. You will focus on sales, member relations, and maintaining a clean, welcoming studio atmosphere.

The role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced environment. This is a permanent, on-site position with benefits and a commitment to inclusion.

Qualifications

• Exceptional customer service and ability to work independently.
• Excellent listening, verbal and written communication skills.
• Ability to multi-task in a fast-paced environment with initiative.
• Strong interpersonal, organizational, attention to detail, analytical, decision-making, and problem-solving skills.
• Empathy with firm boundaries.

Responsibilities

• Provides excellent customer service to visitors and members.
• Seeks to build relationships with members to provide a positive and memorable barre3 experience.
• Drives and performs some sales duties by selling and upselling product offerings, classes, and retail to potential clients and existing members.
• Builds strong client relations with barre3 clients while maintaining a warm and supportive environment.
• Provides a safe and caring environment for barre3 children.
• Executes strong communication skills and a professional presence to staff and clients.
• Works together as a team to ensure that the day-to-day operations run smoothly.
• Strives to be the top seller of b3 memberships, retail, and class packages; while also modeling best practices around selling to all team members.
• Assists Studio Manager in writing new client emails, staff and info email accounts, client referral cards, client outreach, client accounts, and communication.
• Works on special projects with Studio Manager and Operations Manager
• Harmonizes barre3 studio standards, aiming for Portland to be best-in-class
• Maintains a clean, sanitary, and organized studio atmosphere at all times.
• Prepares the studio for the AM/PM classes and front desk shift.
• Helps with in-studio events and off-site events.

Skills

Customer service

Sales

Communication

Multitasking

Team player

Education

2 years education

Job description

barre3 is seeking an Operations staff member in Portland to manage front desk, play lounge, and support roles. You will focus on sales, member relations, and maintaining a clean, welcoming studio atmosphere.

The role requires excellent customer service, strong communication, and the ability to multi-task in a fast-paced environment. This is a permanent, on-site position with benefits and a commitment to inclusion.