Student Transportation Operations Lead: People & Safety

Krise Transportation; Coopersburg (Lehigh County); On-site; USD 65,000 - 90,000; Full time

Job summary

Krise Transportation in Coopersburg, PA seeks an Assistant Student Transportation Operations Manager to lead daily facility operations, drive safety and efficiency, and ensure customer satisfaction in student transport.

You will coach drivers, manage payroll and reporting, coordinate recruiting and training, and maintain compliance with state and district contracts while engaging with staff and district partners.

Qualifications

• Requires high school diploma or equivalency.
• Bachelor’s degree may substitute for up to 2 years of experience.
• Three or more years of experience in Student Transportation operations.
• Ability to obtain a Commercial Driver License with P, S and air brake endorsements and pass a school bus driver physical within 6 months of hire.

Responsibilities

• Understand and provide oversight and direction for the daily operations of the facility and operations assigned.
• Regularly meet with staff and drivers to communicate Company mission, vision, and values; share Company news and information; listen for employee feedback and concerns; work with corporate and local staff to solve problems and eliminate roadblocks.
• Regularly visit and interact with school district contacts to ensure their satisfaction with Company services, to identify needs and opportunities for additional services, service changes or improvements.
• Assist with coordination and continuous execution of driver recruitment and training programs to ensure coverage of all daily home to school routes and extra-curricular activity trips with a reasonable surplus/spare driver percentage. Identify opportunities for additional staffing above required levels to help expand the business.
• Regularly provide coaching and feedback to operations staff and drivers about their performance. Use recognition and critical feedback to help them adjust behaviors and raise levels of performance.
• Inquire and intrusively review standard work processes and documentation to ensure that Company policies and procedures are being followed. As necessary provide coaching or take corrective (disciplinary) action with employees who will not comply with requirements.
• Assist with oversight and review of payroll, accounts receivable, accounts payable, and month end financial reporting and review requirements. Execute action plans and initiatives at Terminal Manager’s direction to ensure terminal budget remains on target to meet year end plan.
• Ensure the School District and its administrators and staff are being supplied with all contract-required reporting and information. Assist district staff and administrators to solve problems and make better decisions to optimize transportation operations and provide safe and reliable transportation for students.
• Read and understand assigned school district contracts, property and equipment leases, and vendor contracts to ensure compliance with all relevant requirements.
• Engage within the community to foster good relations, assist in driver recruiting and to help employees engage and support the communities in the district you serve.
• Act as a proponent, early adopter and change agent to identify, support and implement new technology within the business that can be used to drive operational efficiency & effectiveness, improve employee engagement and improve customer focus and satisfaction.
• Maintain all credentials necessary to drive a school bus and be prepared to step in and drive when needed to ensure all students are safely transported to and from school.
• Other duties as assigned

Skills

Interpersonal communication

Leadership

Operational planning

Employee engagement

Problem solving

MS Office proficiency

Regulatory knowledge

Education

Bachelor’s degree (preferred)

High school diploma

Tools

MS Office

Job description

Krise Transportation in Coopersburg, PA seeks an Assistant Student Transportation Operations Manager to lead daily facility operations, drive safety and efficiency, and ensure customer satisfaction in student transport.

You will coach drivers, manage payroll and reporting, coordinate recruiting and training, and maintain compliance with state and district contracts while engaging with staff and district partners.