Student Support Specialist

Goodwill of the Southern Alleghenies; Johnstown (Cambria County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

20% store discount

Job summary

Join the Goodwill team as a Student Support Specialist, where you’ll play a pivotal role in empowering individuals with barriers to employment through case management, vocational services, and community support to help participants achieve their career and educational goals.

This full-time, hourly, non-exempt role offers a comprehensive benefits package including employer-paid vision, dental, life, and medical insurance, and a 20% discount at Goodwill Stores.

Qualifications

• Bachelor’s degree in Human Services, Education, Sociology, or related field (required).
• One year of case management or vocational services experience preferred.
• Proficiency with word processing, spreadsheets, databases, and internet.
• Background checks including PA Child Abuse History Clearance, PA Criminal History Check, and DHS-FBI Fingerprint.
• Valid driver’s license with clean record and reliable transportation; working phone required.

Responsibilities

• Conduct participant orientations, outreach, recruitment, and intake services.
• Develop and implement service plans tailored to participant goals.
• Coordinate services with staff and community resources.
• Provide career planning, case management, and workforce readiness training.
• Assist participants in addressing barriers such as childcare and transportation.
• Facilitate group and individual mentoring sessions.
• Track participant progress and document outcomes.

Skills

Word processing

Spreadsheets

Databases

Internet use

Education

Bachelor's degree in Human Services, Education, Sociology

Tools

Microsoft Office

Job description

Position Type: Full-time, Hourly, Non-Exempt

Benefits: Comprehensive benefits package including employer-paid vision, dental, life, and medical insurance. Plus, enjoy a 20% discount at our Goodwill Stores!

About The Role

Join the Goodwill team as a Student Support Specialist, where you?ll play a pivotal role in empowering individuals with barriers to employment. By providing case management, vocational services, and community support, you?ll help participants achieve their career and educational goals.

Qualifications

• Education: Bachelor?s degree in Human Services, Education, Sociology, or a related field (required).
• Experience: Preferred one year of experience in case management or vocational services for individuals with employment barriers.
• Technical Skills: Proficiency in standard computer programs, including word processing, spreadsheets, databases, and internet use.
• Clearances: Must pass all required background checks, including Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check, and DHS-FBI Fingerprint.
• Other Requirements: Valid driver?s license with a clean driving record and reliable transportation. An operating telephone is required for timely communication.

Key Responsibilities

• Conduct participant orientations, outreach, recruitment, and intake services.
• Develop and implement service plans tailored to participant goals.
• Coordinate services with other staff and community resources.
• Provide career planning, case management, and workforce readiness training.
• Assist participants in addressing barriers such as childcare and transportation.
• Facilitate group and individual mentoring sessions.
• Track participant progress and document outcomes.

Why Join Goodwill?

At Goodwill, we?re driven by a mission to empower individuals and families with barriers to employment. As a Student Support Specialist, you?ll directly contribute to our vision of building self-sufficient, integrated communities.

Our Core Values

• Respect: Recognizing the dignity and rights of all individuals.
• Learning: Embracing and developing individual abilities.
• Stewardship: Delivering quality services and resources.
• Ethics: Acting with integrity in all areas.

Mission: To empower individuals and families with employment barriers to achieve their fullest potential through work services.

We look forward to welcoming you to the Goodwill family!