STUDENT SUPPORT SERVICES COUNSELOR

Old Dominion University; Norfolk (VA); On-site; USD 58,000 - 61,000; Full time

Job summary

Old Dominion University is seeking a Student Support Services Counselor to provide direct academic and personal advising to TRIO SSS participants. The role coordinates advising services, workshops, and student support activities to promote persistence, academic success, and degree completion while ensuring compliance with federal grant requirements.

The position requires a master's degree in counseling or related field, strong communication skills, and experience with diverse student

Qualifications

• Master's degree in counseling or a related field is required.
• Knowledge of Microsoft Office and student database management.
• Strong communication skills and experience with diverse and underrepresented student populations.

Responsibilities

• Provide individual counseling and academic advising multiple times each semester to review degree plans.
• Develop and coordinate workshops on academics, financial aid, graduate school, and career topics.
• Document student interactions and performance using institutional systems and databases.
• Implement recruitment strategies to meet enrollment targets and promote TRIO SSS services.
• Coordinate peer mentoring and tutoring to boost student achievement.
• Ensure compliance with TRIO SSS grant requirements and perform self-audits.

Skills

communication skills

collaboration

Education

Master's degree in counseling

Tools

Microsoft Office

Student database management

Job description

Old Dominion University is hiring a Student Support Services Counselor to provide direct academic and personal advising to TRIO SSS participants. The counselor coordinates advising services, workshops, and student support activities to promote persistence, academic success, and degree completion while ensuring compliance with federal grant requirements.

Highlights

• Provide individual counseling and academic advising multiple times each semester, ensuring students review their degree plans and academic progress.
• Develop and coordinate academic, financial aid, economic literacy, graduate school, and career-related workshops and seminars.
• Document student interactions and academic performance using student databases and institutional systems.
• Implement recruitment strategies to meet enrollment targets and provide outreach about TRIO SSS services.
• Coordinate peer mentoring and tutoring support to enhance student academic achievement.
• Perform self-audits and maintain compliance with federal regulations and TRIO SSS grant requirements.
• Required qualifications include a master's degree in counseling or a related field, knowledge of Microsoft Office and student database management, strong communication skills, and experience working with diverse and underrepresented student populations.
• Preferred experience includes counseling or advising within a TRIO-related higher education program.
• Compensation range is $58,000 to $61,000, contingent upon funding.
• This full-time position is funded by the U.S. Department of Education through the TRIO SSS grant and requires occasional evening, weekend work, and travel.