Student Support & Scheduling Assistant (Hybrid)

The New School; New York (NY); Hybrid; USD 20,664 - 27,552; Part time

Job summary

The University Learning Center (ULC) at The New School is seeking a Part-time Student Assistant to provide front-line student support, scheduling, and data tracking. The role blends online and in-person tasks to help students access tutoring sessions and workshops.

Responsibilities include email and chat inquiries, calendar scheduling, and maintaining confidential spreadsheets. A collaborative, detail-oriented mindset and strong communication are essential in a fast-paced student services

Qualifications

• Strong communication, attention to detail, and problem-solving skills.
• Experience with Google Drive, especially Google Sheets.
• Prior office experience preferred.
• Experience working with ESL students a plus.

Responsibilities

• Monitor the ULC inbox and respond to inquiries, including scheduling and policy clarification.
• Schedule appointments using Google calendar and the ULC scheduler.
• Coordinate with staff and tutors via Slack and Gchat, flag issues as needed.
• Update spreadsheets to track attendance, scheduling data, and session summaries.

Skills

Strong communication

Attention to detail

Problem-solving

Team collaboration

Tools

Google Sheets

Google Drive

Excel

Job description

The University Learning Center (ULC) at The New School is seeking a Part-time Student Assistant to provide front-line student support, scheduling, and data tracking. The role blends online and in-person tasks to help students access tutoring sessions and workshops.

Responsibilities include email and chat inquiries, calendar scheduling, and maintaining confidential spreadsheets. A collaborative, detail-oriented mindset and strong communication are essential in a fast-paced student services