Student Support Counselor I (PT - 25 HRS)

White Mountains Community College; Concord (NH); On-site; USD 45,000 - 52,000; Part time

Job summary

NHTI – Concord’s Community College is seeking a Part-Time Student Support Counselor I (25 hours per week) in the Student Success Center to support student wellness and behavioral health through assessment, outreach, and coordination of services.

The role emphasizes timely response to student concerns, confidentiality, and collaboration with campus resources, reporting to the Vice President of Student Success.

Qualifications

• Master's degree in mental health field (counseling, social work or psychology) OR bachelor's degree with related study.
• Two years of social work or mental health counseling experience preferred.
• New Hampshire driver’s license or access to statewide transportation.

Responsibilities

• Provide non-clinical case management and coordinate services.
• Support early intervention and liaise with campus/community resources.
• Ensure compliance with FERPA, Title IX, Clery Act and policies.
• Participate in orientations, events and committee work.

Education

Master's degree in mental health

Bachelor's degree in psychology or related field

Tools

Microsoft Office

Job description

Student Support Counselor I (PT - 25 HRS)

Department: Student Success Center

Location: NHTI – Concord’s Community College

Pay Range: $32.76 - $38.54 Per Hour

Appointment Type: Covered Part-Time - Exempt

Position Number:: C2R00009

Work Schedule: Monday to Friday, 25 hours per week over 180 days

SCOPE OF WORK: This is a professional counseling role to provide student support with a focus on wellness and mental/behavioral health. Provides assessment, support, and community engagement for students through a wellness model. Ensures timely response to student concerns, consistent case management, and compliance with institutional policies and applicable regulations. This position reports to the Vice President of Student Success at NHTI - Concord’s Community College.

ACCOUNTABILITIES:

• Supports the Lynx Care Center providing early intervention and coordination of care, advocacy, resources and encouragement for students.
• Receives and assesses reports of students of concern and determine appropriate referrals and interventions.
• Provides non-clinical case management, including monitoring, follow-up, and coordination of services.
• Connect students with campus and community resources, including academic, counseling, and basic needs supports.
• Assists with development and implementation of outreach, prevention, and student support initiatives.
• Establishes relationships and liaises with outside agencies to provide appropriate student referrals and student development education training programs.
• Works in collaboration with the Vice President of Student Success and Campus Safety to develop, implement and provide crisis intervention and emergency coverage protocols as appropriate.
• Ensures compliance with Family Educational Rights and Privacy Act (FERPA), Title IX, Clery Act, and institutional policies; maintains confidentiality; and exercises sound professional judgment in handling sensitive information.
• Provides appropriate student development evaluation and assessment techniques, conducts systematic qualitative and quantitative evaluations of all areas of responsibility.
• Participates in various NHTI activities, including orientations, open houses, academic ceremonies, and campus committees.
• Embraces and adheres to the Mission and Vision of the college.
• Complies with all college, system, state and federal rules and regulations.
• Performs other duties as assigned within the scope of the role.

MINIMUM QUALIFICATIONS:

EDUCATION: Master’s degree in mental health related field (counseling, social work, or psychology) OR Bachelor’s Degree from an accredited college or university with major study in Psychology, Counseling, Social Work, Human Services, or a related field AND

EXPERIENCE: Two (2) years of experience as a social worker or mental health counselor including experience with social and psychological issues, crisis intervention, substance abuse, and/or group counseling.

LICENSE/CERTIFICATION: New Hampshire driver’s license or access to statewide transportation.

DESIRED QUALIFICATIONS: Counseling experience in a college setting. Current New Hampshire licensed Clinical Mental Health Counselor, Clinical Social Worker, or School Social Worker.

RECOMMENDED WORK TRAITS: Considerable knowledge of counseling principles and techniques. Considerable knowledge of learning, behavior, and emotional patterns of both traditional and new traditional college students. Ability to maintain rapport with students, faculty and staff. Ability to communicate effectively and to prepare written reports. Ability to instruct students, faculty and staff concerning counseling roles and techniques, leadership roles, and human relations. Competency in presentation skills, group process and conflict management training. Ability to exercise professional judgment and to handle sensitive and confidential matters appropriately and professionally. Proficiency with Microsoft Office suite.

DISCLAIMER STATEMENT: The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

NOTICE OF NON-DISCRIMINATION: The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.