Student Success Splst,Sr

The University of New Mexico; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

Educational benefits through tuition remission

Job summary

The University of New Mexico is seeking a Student Success Specialist to enhance the academic experience of Hispanic and underrepresented students. This role emphasizes event coordination, student consultations, and personalized guidance.

The ideal candidate is bilingual in Spanish and English, holds a bachelor’s degree, and has experience supporting underrepresented student populations, contributing to recruitment and retention efforts.

This is a benefits-eligible position, including comprehensive health coverage and educational benefits.

Qualifications

• At least 2 years of experience related to the duties specified.
• Experience working with underrepresented students (First Generation, Low Income).
• Effective oral and written communication skills.

Responsibilities

• Coordinate and execute signature events promoting student success.
• Provide consultations to current and prospective students regarding various academic topics.
• Collect and analyze student data for program assessment.

Skills

Bilingual (Spanish & English)

Detail-oriented

Approachable

Energetic

Education

Bachelor's degree

Tools

UNM Operational Systems (Banner, Emburse Enterprise, Student Hub)

Job description

Student Success Splst,Sr

El Centro de la Raza works to positively impact students' transition, retention, and graduation through an engaging environment built on academic, cultural, personal, and professional activities. El Centro houses several programs focused on recruitment, retention, and graduation for all students, weaving culturally responsive practices which benefit Chicanx/Latine/Raza students and historically underrepresented students.

El Centro seeks a bilingual (Spanish & English), approachable, energetic, and detail-oriented individual to join the team. This position will primarily be responsible for supporting El Centro’s programmatic efforts, which entails leading the planning and execution of signature events, workshops, and activities as well as providing services aimed at recruiting, retaining & enriching the academic experience of Hispanic and other historically underrepresented students. This individual will also be responsible for providing student consultations ranging from admissions, financial aid, scholarships, as well as general academic and professional guidance. This position is multifaceted and contributes to El Centro’s overall goals and initiatives designed to ensure that students are successful.

This individual will work closely with the El Centro team to:

• Coordinate and execute signature El Centro events, including Raza Junta, Raza Stoling Ceremony, and other departmental initiatives.
• Provide individualized consultations and guidance to current and prospective students and their families regarding admissions, enrollment, financial aid, scholarships, academic success strategies, graduate school preparation, and campus resources.
• Plan, coordinate, implement, and assess student success initiatives, workshops, presentations, leadership opportunities, cultural events, and educational activities that promote recruitment, retention, and graduation.
• Support students through academic, personal, and professional development by connecting them with university services, leadership opportunities, and programs that promote student success.
• Maintain student and program records utilizing university databases and systems while ensuring accuracy, confidentiality, and compliance with institutional policies.
• Collect, analyze, and interpret student participation and program outcome data to support assessment, reporting, and continuous program improvement.
• Serve as an advocate for Hispanic/Latine/Raza and other historically underrepresented students by helping them navigate university systems, policies, and processes.
• Assist undocumented students, mixed-status families, and students eligible under New Mexico Senate Bill 582 (2005) in understanding and accessing educational opportunities and resources.
• Establish and maintain collaborative relationships with campus departments, community organizations, and external partners to enhance support services and opportunities for students.
• Assist with grant-funded initiatives, fundraising activities, reporting requirements, and other special projects that support departmental goals and student success outcomes.
• Participate in departmental strategic planning, program development, assessment activities, and data-informed decision-making processes.
• Participate in the recruitment, hiring, training, supervision, scheduling, and evaluation of student staff.
• Perform other duties as assigned.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Minimum Qualifications

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Experience in/with: Direct service and work with underrepresented students (First Generation, Low Income or Pell Eligible, and/or Raza)
• Planning and leading recurring programmatic activities as well as one-time workshops and events for students
• Providing academic guidance to prospective and university students
• UNM Admissions, Financial Aid and Scholarships Processes
• UNM Operational Systems such as Banner, Emburse Enterprise and Student Hub
• Communicating effectively both orally and in writing (Spanish & English)
• Student development including mentoring, training and supervision
• Serving undocumented and mixed status students and families and NM Senate Bill 582 (2005)

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment.

Background check required: Yes.

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs.