Student Success & Retention Specialist

Stanbridge University; California (MO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health Care Plan

401k

Onsite wellness program

Job summary

Stanbridge University is seeking a student-centered, organized, and proactive Student Services Officer to support student success, engagement, and retention throughout the academic journey.

This position serves as a key member of the Student Services team by building relationships with students, identifying barriers to success, coordinating intervention strategies, and connecting students with academic and campus resources.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• Two years of administrative, student services, higher education, advising or related experience.
• Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with attention to detail and deadlines.
• Ability to work independently and in a collaborative team environment.

Responsibilities

• Support new student onboarding through orientation activities and transition initiatives.
• Monitor attendance, academic progress, grades, and outstanding assignments in university systems.
• Proactively contact students regarding attendance concerns and retention initiatives.
• Coordinate one-on-one student success meetings and intervention plans.
• Refer students to tutoring, academic support services, counseling resources, and other campus departments.

Skills

Communication skills

Organizational skills

Attention to detail

Microsoft Office proficiency

Independent work

Interpersonal skills

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Stanbridge University is seeking a student-centered, organized, and proactive Student Services Officer to support student success, engagement, and retention throughout the academic journey.

This position serves as a key member of the Student Services team by building relationships with students, identifying barriers to success, coordinating intervention strategies, and connecting students with academic and campus resources.