Student Success Manager at Aspire Academy

Springfield Empowerment Zone Partnership; Springfield (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Aspire Academy in Springfield, MA is seeking a highly organized, student-centered Student Success Analyst to support academic, behavioral, and social-emotional outcomes for all learners.

The role emphasizes visibility, relationship-building, and proactive monitoring, with a focus on keeping students on track, engaging families, and maintaining a positive, safe school climate.

Qualifications

• Experience working with middle school students in an educational or youth development setting required.
• Demonstrated success building relationships with students, staff, and families.
• Skilled in active monitoring, clear communication, and positive behavior reinforcement.
• Strong organizational skills and ability to track student data.
• Ability to maintain composure, professionalism, and confidentiality.
• Commitment to equity, inclusion, and culturally responsive practices.
• Bachelor’s degree preferred; training in education, counseling, or youth development is a plus.

Responsibilities

• Student Culture & Behavior Support: Model and reinforce expectations; support routines; monitor hallways and common areas; engage students using restorative approaches; facilitate restorative conversations or re-entry meetings as needed.
• Academic Monitoring & Student Progress: Track attendance, grades, and pacing; partner with teachers to keep students on track; provide direct check-ins and intervention blocks; assist MTSS interventions and documentation.
• Family & Community Engagement: Serve as liaison to families; participate in meetings and planning; support school events.
• Operational & Schoolwide Support: Assist with lunch, transitions, arrival/dismissal; help maintain safe learning spaces; support crisis-response protocols; reinforce school values; attend staff meetings; support building initiatives; attendance, pickups, drops offs.

Skills

Active monitoring

Relationship-building

Clear communication

Positive behavior reinforcement

Organizational skills

Data tracking

Equity & inclusion

Confidentiality

Education

Bachelor’s degree (preferred)

Education/counseling/youth development training (a plus)

Job description

Position Overview

Aspire Academy is seeking a highly organized, student-centered, and proactive

Position Overview

Aspire Academy is seeking a highly organized, student-centered, and proactive Student Success Analyst to support academic, behavioral, and social-emotional success for all learners. The ideal candidate demonstrates strong skills: visibility, consistency, relationship-building, active monitoring, and high expectations while maintaining a calm, solutions-oriented approach aligned with our school’s mission. The Student Success Coordinator plays a key role in fostering positive student culture, monitoring student progress, ensuring smooth daily operations, and supporting teachers in maintaining a safe, orderly, and joyful learning environment.

Key Responsibilities

Student Culture & Behavior Support

• Model and reinforce expectations: visibility in hallways, positive threshold greetings, clear directions, and consistent follow-through.
• Support implementation of schoolwide routines and systems (first/last 10, transitions, lunchroom expectations, arrival/dismissal procedures).
• Conduct proactive hallway and common area monitoring to ensure safety and support positive behavior.
• Engage students using restorative and strengths-based approaches to address behavior concerns.
• Facilitate restorative conversations, mediation, or re-entry meetings with students and families when needed.

Academic Monitoring & Student Progress

• Track student attendance, grades, and pacing data; identify scholars needing additional supports.
• Partner with teachers to ensure students remain on track academically, including organization, assignment completion, and goal-setting.
• Provide direct check-ins and intervention blocks for students requiring additional monitoring or executive-functioning support.
• Assist with implementation of MTSS academic and behavioral interventions, including documentation.

Family & Community Engagement

• Serve as a liaison to families, ensuring timely communication regarding student progress, concerns, and celebrations.
• Participate in family meetings, conferences, and support planning.
• Support school events such as open houses, community nights, and student recognition activities.

Operational & Schoolwide Support

• Assist with lunch, transitions, arrival/dismissal, and other coverage as needed.
• Help maintain safe and orderly learning spaces aligned with school expectations.
• Support crisis-response protocols by de-escalating, stabilizing, and following safety procedures.
• Contribute to a positive school climate by reinforcing school values, attending staff meetings, and supporting building-wide initiatives.
• Attendance, Pickups, drops offs.

Qualifications

• Experience working with middle school students in an educational or youth development setting required.
• Demonstrated success building relationships with students, staff, and families.
• Skilled in active monitoring, clear communication, and positive behavior reinforcement.
• Strong organizational skills and ability to track student data.
• Ability to maintain composure, professionalism, and confidentiality.
• Commitment to equity, inclusion, and culturally responsive practices.
• Bachelor’s degree preferred; training in education, counseling, or youth development is a plus.