Student Success Liaison

Northwest Regional Library System; Trotwood (OH); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

OPERS retirement

Job summary

The Dayton Metro Library is hiring a full-time Student Success Liaison for the Trotwood Branch. The role supports students in grades K-12 with homework and educational activities and staffs the Student Success Center during operating hours.

The ideal candidate will have a Bachelor's degree or four years of teaching/tutoring, strong communication and listening skills, and the ability to develop programs and manage data/reporting. This position offers a stable schedule and benefits.

Qualifications

• Bachelor’s degree in a related field or four years of teaching/tutoring K-12.
• Proficiency in English grammar, spelling, punctuation, and basic mathematical functions.
• Ability to determine a student’s information needs and actively listen to assist students.
• Ability to read, analyze and interpret documents; write routine reports and correspondence.
• Ability to communicate effectively with patrons, staff and community members.
• Ability to provide one-on-one instruction and present public training sessions.
• Ability to deal with confrontational individuals and challenging situations.
• Ability to determine patron information needs and construct a complete search strategy using print and non-print resources.
• Knowledge of adult, teen, and children’s materials and reader’s interests.
• Ability to develop programs and services to meet student needs in the Student Success Centers.

Responsibilities

• Demonstrates excellent internal and external customer service and provides assistance at service points.
• Provides library users with reference, readers’ advisory, and use of public computers and digital materials.
• Works with youth to provide academic support in the Student Success Centers during the school year and literacy/STEAM activities in breaks.
• Serves as liaison between IT Services and Student Success Centers; troubleshoots and maintains equipment.
• Assists with maintaining data and compiling monthly/annual reports; communicates highlights to the Student Success Manager.
• Provides liaison with schools and community agencies.
• Performs circulation duties and related activities as needed.
• Assists with opening and closing duties.
• Assists with collection development activities under supervision.
• Submits required reports and budget requests; may serve on library committees.

Job description

The Dayton Metro Library is recruiting for a full-time Student Success Liaison for our Trotwood Branch. The successful candidate for this position will assist patrons of all ages who visit the branch. In addition, they will be scheduled to staff the Student Success Center during its operating hours. During their time in the Student Success Centers, they will be expected to engage with students in grades K-12 by assisting them with homework or with other educational activities. If you are interested in helping students and providing service to the community, apply today!

DML is committed to cultivating environments and a workforce that reflects our community. Further, we recognize the importance of language expertise on our team as Dayton was the first city in the United States to earn the status of "Certified Welcoming" city. We encourage applications from individuals that are fluent or proficient in any non-English languages commonly used in Montgomery County including Spanish, Mandarin, French, Korean, Vietnamese, Hindi, Urdu, Russian, Tagalog, Kinyarwanda, Arabic, Turkish, Swahili, and American Sign Language (ASL).

Essential Job Duties

• Demonstrates excellent internal and external customer service. Proactively provides assistance at all service points as needed.
• Provides library users with assistance in reference, readers’ advisory, and in the use of public computers, personal electronic devices and library virtual materials.
• Works with youth to provide academic support through the Student Success Centers during the school year, as well as engaging youth in a variety of literacy and STEAM (Science, Technology, Engineering, Art, Math) activities during non-academic periods (summer break) to prevent academic loss.
• Serves as liaison between Information Technology Services and Student Success Centers. Troubleshoots and maintains automation/electronic equipment.
• Assists with maintaining data as well as compiling monthly and annual reports. Communicates program highlights, statistics, and concerns to Student Success Manager.
• Provides service and maintains liaisons with schools and community agencies.
• Performs circulation responsibilities and related activities as needed.
• Assists with opening and closing duties.
• Under the direction of a manager, may assist with collection development activities such as redistribution, purchase suggestions or preliminary deselection.
• Submits required reports and budget requests. May serve on library committees.

Job Qualifications

• Applicants must have either a Bachelor’s degree in a related field or four years of experience in teaching/tutoring K-12 students.
• Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as, addition, subtraction, multiplication, and division.
• Ability to determine a student’s information needs. Ability to actively listen and understand directions to assist students.
• Ability to read, analyze, and interpret documents such as policies and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and apply active listening skills.
• Ability to communicate effectively when dealing with patrons, staff and members of the community.
• Ability to effectively provide one‑on‑one instruction and present public training sessions.
• Ability to deal effectively with confrontational individuals and/or challenging situations.
• Ability to determine patron information needs. Ability to construct a competent and complete search strategy using both print and non‑print information resources. Knowledge of adult, teen, and children’s materials and reader’s interests.
• Ability to develop programs and services to meet the needs of students in the Student Success Centers.

Work Schedule: Monday: 10:00 AM – 7:00 PM; Tuesday, Wednesday and alternating Friday/Saturdays: 9:00 AM – 6:00 PM; Thursday: 11:00 AM – 8:00 PM *Subject to change*

Compensation and Benefits: Starting hourly rate for this position is $21.09. Benefits include health, dental and vision insurance along with paid time off and OPERS retirement.

To apply, visit daytonmetrolibrary.org/careers. These positions are open until filled.

The Dayton Metro Library is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.