Student Success Coach

ACCEL Schools LLC; Kansas City (MO); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Retirement contributions

Life insurance

Voluntary disability insurance

Job summary

ACCEL Schools LLC is seeking a Student Success Coach for our virtual Missouri program. This online role includes onboarding new students, coordinating interventions, and regular family outreach to ensure students start strong and stay engaged.

Travel for testing and events will be required several times a year. Applicants should have a bachelor's degree and demonstrated experience in education, counseling, or youth mentorship, plus strong communication and data skills.

Qualifications

• Bachelor's degree in education, social services, or related field preferred
• Prior experience working as a teacher tutor, counselor, or mentor to youth
• Prior marketing experience including social media, events, and communications
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications
• Excellent verbal and written communication skills
• Strong data collection and analysis skills
• Understanding of and ability to manage confidential information
• Ability to work well under pressure as well as effectively prioritize and execute tasks to meet deadlines consistently
• Ability to work with a distributed workforce and clientele
• Ability to pass state and federal background checks

Responsibilities

• Manage onboarding and support services for assigned students
• Maintain weekly office hours/help sessions for new students and families
• Make welcome calls and follow up on onboarding tasks
• Collaborate with departments to resolve issues and support student progress
• Review transcripts and assist with course selection and progress tracking
• Confer with parents and students to plan attendance, academics, and behavior goals
• Document student performance and progress accurately
• Coordinate professional development activities for staff
• Support re-enrollment sessions for families and coordination with leadership

Skills

Excellent communication

Data collection & analysis

Confidential information handling

Strong organizational skills

Team collaboration

Education

Bachelor's degree in education, social services, or related field

Tools

Google Docs

MS Office

Email

Internet applications

Job description

The Virtual Preparatory Academy of Missouri at Atlanta is a tuition-free virtual public school serving grades K-11. We believe every student deserves an opportunity to be understood, inspired, and successful in a safe and nurturing environment.

The Student Success Coach manages the delivery and implementation of onboarding, core interventions, and support services for assigned students in accordance with Student Services initiatives and guidelines. The Success coach serves as the primary contact for new students and families, communicating frequently and addressing questions or concerns to ensure a strong start to school. This role also provides oversight of educational interventions and supports to targeted student populations to assist with increased engagement, student learning outcomes, and successful completion of school (or grade level standards).

Please note - while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events.

ELIGIBILITY: Open to residents of Missouri

About the Opportunity

• Support new and returning students and families through the onboarding process and completion of required tasks
• Maintain weekly open office hours/help sessions to support new students and families
• Make welcome calls (in coordination with homeroom teacher)
• Follow up on non-completion items for new students
• Identify issues and problem solve with other departments and vendors as needed for prompt and professional resolution
• Participate in the Admissions Counseling process for applicants and students
• Review transcripts
• Assist students and families with course selection
• Answer questions about the school program
• Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals
• Provide research-based strategies to give students and parents the necessary skills and knowledge to help them communicate effectively with teachers and administrators in order to ensure student goals are met
• Facilitate individual and group training/support and provide academic resources to help students increase academic achievement
• Collaborate with students regularly to check in on progress in classes, keeping students accountable for achieving their academics, attendance, engagement, and behavioral goals
• Work in partnership with teachers and parents on evaluation of student progress and implementation of student objectives
• Conduct conferences with parents and students, both in person and over the phone as needed
• Prepare for and/or attend student gatherings
• Maintain accurate documentation of student performance, progress, needs, and academic support
• Participate in and coordinate the development of pertinent professional development activities
• Work in collaboration with school leadership and national teams on re-enrollment activities and sessions for families
• Perform other duties as assigned

About You

• Bachelor's degree in education, social services, or related field preferred
• Prior experience working as a teacher tutor, counselor, or mentor to youth
• Prior marketing experience including social media, events, and communications
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications;
• Excellent verbal and written communication skills;
• Strong data collection and analysis skills
• Understanding of and ability to manage confidential information
• Ability to work well under pressure as well as effectively prioritize and execute tasks to meet deadlines consistently
• Ability to work with a distributed workforce and clientele
• Ability to pass state and federal background checks

About Us

"We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." - Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Life benefits - time & peace of mind

• Paid time off
• Retirement contributions
• Optional Basic Life and AD&D insurance
• Voluntary life insurance (employee, spouse, child)
• Voluntary short-term disability insurance
• Voluntary long-term disability insurance

Career benefits - keep growing

• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ACCEL Schools's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on an active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.