Student Success & Career Coach (Full-time, On-site) – Norristown

ACLAMO; Norristown (Montgomery County); Hybrid; USD 42,000 - 64,000; Full time

Job summary

ACLAMO seeks a Student Success & Career Coach to support youth Education programs in Norristown. The role focuses on mentoring, career development, and college access, providing academic guidance and college/work readiness preparation.

You will collaborate with the Education Administrative Supervisor, instructors, families, and community partners, coordinating with Summer Bridge and other Education Department activities as needed.

Qualifications

• Bachelor’s degree in Education, Counseling, Psychology, Social Work, Human Services, Career Development, or related field.
• Experience working with middle and/or high school students.
• Experience in youth development, academic advising, college access, career coaching, teaching, workforce development, or related field.
• Proficiency in Microsoft Office and ability to accurately maintain program data and documentation.

Responsibilities

• Provide individualized academic, college, career, and personal guidance to students.
• Develop and monitor student success plans based on academic performance, interests, needs, and goals.
• Meet regularly with students and conduct proactive follow-up regarding attendance, participation, academic progress, and program expectations.
• Communicate with students and families through phone calls, text messages, email, and ACLAMO-approved communication platforms.
• Coordinate academic assessments and work with instructors to identify and address student support needs.
• Assist students with college exploration, applications, FAFSA, financial aid, scholarships, admissions, and enrollment.
• Provide career-readiness support, including career exploration, resumes, job applications, interview preparation, and workplace skills.

Skills

Communication skills

Organizational skills

Time management

Education

Bachelor’s degree in Education, Counseling, Psychology, Social Work, Human Services, Career Development, or related field

Master’s degree preferred

Tools

CWDS

Microsoft Office

Job description

Student Success & Career Coach (Full-time, on-site, Norristown)

• Reports to: Education Administrative Supervisor

POSITION OVERVIEW:

The Student Success & Career Coach supports students in ACLAMO’s youth Education programs, with a primary focus on Mentoring & Career Development and ADELANTE. The position provides academic guidance, college and career preparation, student follow-up, and connections to educational and workforce opportunities.

The Coach works closely with the Education Administrative Supervisor, Community Liaison, Digital Navigation & Education Coordinator, instructors, families, and community partners. The position also supports Summer Bridge and other Education Department activities as needed.

KEY RESPONSIBILITIES:

• Provide individualized academic, college, career, and personal guidance to students.
• Develop and monitor student success plans based on academic performance, interests, needs, and goals.
• Meet regularly with students and conduct proactive follow-up regarding attendance, participation, academic progress, and program expectations.
• Communicate with students and families through phone calls, text messages, email, and ACLAMO-approved communication platforms.
• Coordinate academic assessments and work with instructors to identify and address student support needs.
• Assist students with college exploration, applications, FAFSA, financial aid, scholarships, admissions, and enrollment.
• Provide career-readiness support, including career exploration, resumes, job applications, interview preparation, and workplace skills.
• Connect students with internships, summer employment, apprenticeships, job shadowing, volunteer opportunities, and other career experiences.
• Coordinate college visits, career speakers, employer visits, workshops, careerfairs, and other student development activities.
• Support graduating students with transitions to college, employment, training, or other post-secondary pathways.
• Coordinate with the Community Liaison on recruitment, family engagement, school outreach, and attendance concerns.
• Coordinate with the Education Administrative Supervisor on student progress, program priorities, scheduling, and reporting.
• Build relationships with schools, colleges, employers, workforce organizations, and community partners.
• Support Summer Bridge, field trips, workshops, and other Education Department activities.
• Maintain accurate student records and update required information in CWDS and other program databases.
• Track student academic, college, career, internship, employment, and postsecondary outcomes.
• Participate in staff meetings, supervision, training, program planning, and student case discussions.
• Contribute as an active team member and support Education Department priorities.
• Perform other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in Education, Counseling, Psychology, Social Work, Human Services, Career Development, or a related field required; master’s degree preferred.
• Experience working with middle and/or high school students.
• Experience in youth development, academic advising, college access, career coaching, teaching, workforce development, or a related field.
• Strong communication, interpersonal, organizational, and timemanagement skills.
• Ability to build positive relationships with students and families.
• Ability to work effectively as part of a team and manage multiple priorities.
• Proficiency in Microsoft Office and ability to accurately maintain program data and documentation.

PREFERRED SKILLS:

• Experience with CWDS or a similar participant-tracking system.
• Knowledge of local college, workforce, apprenticeship, and community resources.
• Experience in a nonprofit, community-based, or out-of-school-time youth program.

SPECIAL NOTES:

• Occasional evening and Saturday availability is required based on program needs.
• Must have and maintain a valid driver’s license, automobile insurance, and access to reliable transportation.

Must obtain and maintain the following clearances:

• Pennsylvania Child Abuse History Clearance
• Pennsylvania State Police Criminal Record Check
• Federal Bureau of Investigation Criminal Background Check