Student Success Advisor

South College of Tennessee, Inc.; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

South College in Knoxville is seeking an experienced Student Success Advisor to provide personalized academic advising, supporting students through goal setting, program requirements, registration, and career planning. The role emphasizes proactive outreach to at-risk students and collaboration with campus resources.

The ideal candidate will have experience advising college students, strong communication skills, and a comfort with technology, able to advise via phone, email, text, and virtual

Qualifications

• Bachelor's degree required.
• Master's degree preferred.
• Experience working with college students as academic advisor or in student success and retention.
• Strong communication skills with the ability to multi-task and collaborate.
• Comfortable advising via phone, email, text, and virtual meetings.

Responsibilities

• Help students set and achieve academic goals, acquire relevant information and services, and make decisions aligned with interests, goals, abilities, and degree requirements.
• Facilitate communication.
• Coordinate learning experiences through course and career planning and academic progress review.
• Acts as an agent of referral to other campus agencies, as necessary.

Skills

Communication skills

Tech-savvy

Multi-tasking

Collaboration

Public speaking

Student engagement

Education

Bachelor’s degree

Master’s degree

Job description

Description

Student Success Advisor

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

Over 20,000 Students

11 Campuses

Competency Based Education

Online

Student Success Advisor Description

We are currently seeking an experienced academic advisor to join the South College, Knoxville team of Student Success Advisors (SSA). The successful candidate will have knowledge and understanding of academic advising practices and be skilled in applying these practices in their work. They will understand the process of academic advising and how to deliver a personalized advising experience to each student, which includes academic outreach to at risk students, sharing program requirements, registration, and career planning.

Responsibilities

• Help the students set and achieve academic goals, acquire relevant information and services, and make responsible decisions consistent with interests, goals, abilities, and degree requirements.
• Facilitate of communication
• Coordinate learning experiences through course and career planning and academic progress review
• Acts as an agent of referral to other campus agencies, as necessary.

Requirements

Education

• Bachelor’s degree required
• Master’s degree preferred.

Experience

• Previous experience working with college students ideally as an academic advisor and/or in college student success and retention.
• Must be comfortable with technology, strong communication skills, collaborative work ethic, and be able to prioritize and multi-task.
• Must possess the skills necessary to advise via phone, email, text, and virtually.
• Must be comfortable speaking to college students individually, presenting information to student groups, and can quickly develop rapport with a diverse population.
• Must be able to thrive in a fast-paced work environment and demonstrate creative problem-solving skills.