STUDENT - Special Event Manager

Ithaca College; Town of Ithaca (NY); On-site; USD 17,047 - 24,280; Part time

Job summary

A higher education institution in New York is seeking a Special Events Manager to oversee and manage events for its Conference and Events Services Team. Ideal candidates will possess outstanding problem-solving and communication skills, and be flexible in accommodating various clients’ requests. This role involves resolving logistical issues, ensuring the delivery of services, and maintaining a safe environment at events. Pay rate is $15.00 per hour, and the position requires working flexible hours, including nights and weekends.

Qualifications

• Outstanding problem solving, communication and customer service skills.
• Flexibility and collaboration to work with a variety of clients.
• Ability to work independently with little supervision.

Responsibilities

• Oversee and manage events planned by the Conference and Event Services office staff.
• Assist clients prior to and during events to ensure all needs are met.
• Document and evaluate each event for planning purposes.

Skills

Problem solving

Communication

Customer service

Flexibility

Collaboration

Job description

Come join the Conference and Events Services Team as a Special Events Manager!

Responsibilities

• Must possess outstanding problem solving, communication and customer service skills.
• Must be flexible and collaborative and willing to work with a variety of clients (faculty, students and staff) and accommodate their event related requests.
• Oversee and manage events planned by the Conference and Event Services office staff.
• Assist service providing departments/individuals in the provision of services as requested in the event summary.
• Ensure the delivery of services requested for an event, including but not limited to set-up, audio-visual service, catering, parking, security, etc.
• Be prepared to assist in providing set-up, audio-visual and other event related equipment or services as is necessary.
• Resolve any on-site logistical issues regarding services as outlined in the event summary.
• Assist clients prior to and during events – making sure that their event needs are met.
• Maintain a safe and secure environment for all people attending an event.
• Educate others and enforce college policies that may be related to the event and/or use of the facilities.
• Document and evaluate each event for information as well as planning purposes for the full-time staff.
• Understand how to use 25Live scheduling system for advanced search functions to access meeting and event location and time information.
• Attend weekly meetings, as well as training several times each semester and in the fall and spring, prior to the start of classes.
• Ability to work late nights, early mornings, weekends, and holidays as needed.
• Must be able to do all of the above independently with little to no direct supervision.

Pay Rate: $15.00

Hiring Manager: Peter Alario