Student Services Specialist

Austin Community College; Davis (CA); On-site; USD 33,324 - 59,842; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid leave and holidays

Educational reimbursement programs

Professional development opportunities

Retirement savings plans

Job summary

A public community college in California is seeking a Student Services Advisor to support graduate students and facilitate academic services. The ideal candidate will possess a Bachelor's degree and have experience handling confidential student records. Responsibilities include advising students, managing academic policies, and fostering a diverse workplace culture. This role offers a hybrid work arrangement and a competitive salary range of $24.19/hr to $43.44/hr.

Qualifications

• Experience with confidential student records.
• Skills in service orientation and organization.
• Awareness and application of diversity and inclusion.

Responsibilities

• Support graduate students and postdoctoral scholars.
• Administer academic and administrative policies.
• Ensure a diverse and inclusive environment.

Skills

Bachelor's degree in related area or equivalent experience

Experience with confidential student records

Multicultural competencies

Computer skills (MS Word, Excel)

Knowledge of diversity, equity, inclusion

Flexibility to adapt to changing priorities

Education

Bachelor's degree or equivalent

Tools

Banner

Box

Smartsheet

Job description

Apply By Date

March 25, 2026 at 11:59pm

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Experience with confidential student records and other sensitive materials or information.
• Multicultural competencies; skills to work and communicate with diverse populations.Skills in service orientation, organization, active listening, and critical thinking.
• Computer skills using software programs (i.e. Microsoft Word and Excel) for word processing, maintaining databases, and accessing student information.
• Awareness, knowledge, and skill in applying diversity, equity and inclusion to one’s work.
• A profound belief in the value of a diverse and safe workforce and a commitment to achieve this goal through collaboration and team building, working cooperatively with a diverse group of department and campus constituencies.
• Exercise, initiate and possess the flexibility to contribute as part of a team to expand position responsibilities in the face of changing priorities in a complex and diverse work environment.
• Attempt unfamiliar assignments and respond with flexibility to requests for assistance from faculty, staff, and students. Think and act independently, work under pressure and with frequent interruptions.

Preferred Qualifications

• Experience with Banner, student databases, Box, Smartsheet.
• Knowledge of university policies and procedures that apply to graduate students. Knowledge of UC policies regarding privacy of information.

Key Responsibilities

• 60% - Academic Services
• 20% - Organizational Support
• 20% - Program Support

Department Overview

Graduate Studies (GS) advocates on behalf of graduate students and postdoctoral scholars, supports the faculty and staff engaged in delivering graduate education, and administers academic and administrative policies affecting graduate students and postdoctoral scholars in ways that foster a culturally and intellectually diverse environment characterized by high academic standards. Graduate Studies at UC Davis includes more than 100 dynamic degree programs, and a diverse and interactive student body from around the world. The division of Graduate Studies (GS) embraces and values diversity, equity and, inclusion (DEI). We are committed to employing and retaining a diverse workforce and have programs and policies in place to ensure all employees can succeed regardless of race, color, national origin, religion, sex, gender expression, gender identity, gender transition status, pregnancy, physical or mental disability, medical condition, genetic information, ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services, including protected veterans. In acknowledgement of historical and current injustices faced by marginalized members of our global UC Davis community. We are firmly committed to supporting our Principles of Community and applying tenets of diversity, equity, and inclusion into every aspect of our everyday work and organizational culture.

Position Information

• Salary or Pay Range: $24.19/hr. - $43.44/hr.
• Salary Frequency: Biweekly
• Salary Grade: STEPS
• UC Job Title: STDT SVC ADVISOR 2 SV
• UC Job Code: 005155
• Number of Positions: 1
• Percentage of Time: 100%
• Shift (Work Schedule): Monday – Friday,8:00 AM - 5:00 PM
• Location: Davis, CA
• Union Representation: SV - Student Service Advising Professionals
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handyBenefits Summary for UC Davis Health Employees orBenefits Summary for UC Davis Employees and ourBenefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be foundhere

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours
• Chemicals, dust, gases, or fumes - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours
• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Work an occasional flexible schedule including evenings, nights and weekends.
• May be required to work in a busy, open and/or shared office environment with multiple and constant interruptions, traffic, and noise from computers, printers, ringing telephones, and conversations.

Special Requirements

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.

Misconduct Disclosure

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks