Student Services Advisor

Towson; Davis (CA); Hybrid; USD 56,000 - 99,400; Full time

Benefits offered by this job

High-quality medical insurance

Extensive leave benefits

Access to professional development courses

Job summary

A renowned educational institution seeks a Student Services Advisor to manage graduate services for several programs. This position involves overseeing admissions processes, providing academic advising, and developing policies to ensure student success. Candidates should possess strong communication and analytical skills, alongside experience in advising and event planning. This role requires a minimum of a relevant Bachelor's degree and offers a hybrid work arrangement, competitive compensation, and robust employee benefits.

Qualifications

• Experience to initiate necessary actions and coordinate many activities concurrently.
• Knowledge of advising, retention, and program development.
• Ability to interpret policies and procedures pertaining to graduate programs.

Responsibilities

• Provide complex academic advising to faculty, students, and staff.
• Manage recruitment and admissions processes.
• Develop graduate education policies and procedures.

Skills

Event planning

Analytical skills

Interpersonal communication

Leadership skills

Education

Relevant Bachelor's degree or higher

Tools

Student Information System (Banner preferred)

SLATE

GradHub

Job description

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As a member of the Graduate Group Complex within the Veterinary Medicine Dean's Office of Research and Graduate Education, and under general supervision, independently manage student services for the Graduate Group in Epidemiology (GGE) and the Masters of Preventative Veterinary Medicine (GPVM), including administrative and financial management, academic advising, and program development. Plan, manage and implement all aspects of the recruitment and admissions process, develop graduate education policies and provide academic advising to the faculty, students and staff. Provide in-depth, wide-range and complex academic advising; communicate and develop policies and procedures that ensure compliance with Graduate Studies rules, regulations, and deadlines; independent analysis, interpretation and administration of numerous and intricate regulations, policies, and operations; oversee retention and various operations for enrolled graduate students; provide proactive advisement, monitor progress from matriculation through degree conferral.

Apply By Date

December 25, 2025 at 11:59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Experience to independently initiate necessary actions and coordinate many activities concurrently.
• Experience with event planning.
• Knowledge within the discipline of advising, retention, and program development, including the academic needs and concerns of students in a higher educational setting.
• Analytical skills to interpret policies and procedures pertaining to graduate programs, graduate recruitment, financial aid, block grant administration, and graduate admissions.
• Leadership skills to advocate for and guide graduate programs towards their stated mission.
• Interpersonal, oral, and written communications skills to effectively interact and communicate with diverse individuals on and off campus at all levels.

Preferred Qualifications

• Experience with the Student Information System (Banner preferred), SLATE, GradHub, and GradTrack$ and knowledge of policy and procedures (university setting preferred) relating to student records.
• Experience with course scheduling.
• Experience with confidential student records and other sensitive materials or information.
• Knowledge of University and Department policies, procedures, and regulations as they relate to graduate student education.
• Knowledge and ability to interpret eligibility guidelines pertaining to scholarships and fellowships.

Key Responsibilities

• 35% - Advising/Counseling
• 20% - Program Development / Administration
• 15% - Admissions/Academic Services
• 10% - Leadership in Policy Development

Department Overview

One of three positions responsible for coordinating graduate groups/programs housed within the School of Veterinary Medicine. The position is eligible for a hybrid work arrangement.

POSITION INFORMATION

• Salary or Pay Range: $56,000/yr. - $99,400/yr.
• Salary Frequency:Monthly
• Salary Grade: 142
• UC Job Title: STDT SVC ADVISOR 3 SV
• UC Job Code: 005156
• Number of Positions: 1
• Percentage of Time: 100%
• Shift (Work Schedule):Monday – Friday, 8am – 5pm
• Location:Davis, CA
• Union Representation:SV
• Benefits Eligible:Yes
• This position is 100% on-site

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handyBenefits Summary for UC Davis Health Employees orBenefits Summary for UC Davis Employees and ourBenefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be foundhere

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours
• Chemicals, dust, gases, or fumes - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours
• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Work in an environment where animals are used in research. Work in a fast-paced environment and heavy workload with frequent interruptions. Work occasional evenings and weekends to meet program needs.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination. Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere. To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks.